Section one: Contracting authority
one.1) Name and addresses
Porchlight
18-19 Watling St
Canterbury
CT1 2UA
Contact
Tara Chapple
Telephone
+44 1227760078
Country
United Kingdom
Region code
UKJ4 - Kent
Internet address(es)
Main address
one.4) Type of the contracting authority
Other type
VCSE Strategic Partner
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £423,360.53
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
Main site or place of performance
Kent
two.2.4) Description of the procurement
Porchlight tendered for an online and telephone support service targeted at those aged 16 years and over as part of the LWKM offer. These services will be commissioned for individuals living in the Kent and Medway geographical area. The 24/7 telephone and online support service for the Kent and Medway population offers information and support to people experiencing wellbeing and mental health distress. Since 2018, this service has been delivered as part of Live Well Kent and Medway (LWKM).
two.2.5) Award criteria
Quality criterion - Name: Quality and Capability / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-036632
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Title
Live Well Kent and Medway 24/7 Mental Health Telephone and Online Support Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
19 February 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Rethink Trading Limited
The Dumont,, 28 Albert Embankment,
London
SE1 7GR
Country
United Kingdom
NUTS code
- UKI - London
National registration number
04570581
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £423,360.53
Total value of the contract/lot: £423,360.53
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=849311337" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=849311337
GO Reference: GO-2024315-PRO-25513637
six.4) Procedures for review
six.4.1) Review body
Porchlight
18-19 Watling Street
Canterbury
CT1 2UA
Telephone
+44 1227760078
Country
United Kingdom