Section one: Contracting entity
one.1) Name and addresses
Trenitalia c2c Limited
Seventh Floor, Centennium House, 100 Lower Thames Street
London
EC3R 6DL
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Service Quality Regime 2024
Reference number
c2c 066
two.1.2) Main CPV code
- 79313000 - Performance review services
two.1.3) Type of contract
Services
two.1.4) Short description
C2C required a potential supplier to supply the Outputs required to implement the measurement, management and reporting of C2C's Service Quality Regime.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 63711000 - Support services for railway transport
- 71631000 - Technical inspection services
- 79212000 - Auditing services
- 79342320 - Customer-care services
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
two.2.4) Description of the procurement
Service Quality Regime - further information was supplied within the tender documentation.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-035737
four.2.9) Information about termination of call for competition in the form of a periodic indicative notice
The contracting entity will not award any further contracts based on the above periodic indicative notice
Section five. Award of contract
Contract No
c2c 066
Title
Service Quality Regime
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 March 2025
five.2.2) Information about tenders
Number of tenders received: 13
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
N/A
N/A
Country
United Kingdom