- 1. NHS Black Country Integrated Care Board
- 2. NHS Derby & Derbyshire Integrated Care Board
- 3. NHS Coventry and Warwickshire Integrated Care Board
- 4. NHS Herefordshire and Worcestershire Integrated Care Board
- 5. NHS Birmingham and Solihull Integrated Care Board
- 6. NHS Leicester, Leicestershire and Rutland Integrated Care Board
- 7. NHS Lincolnshire Integrated Care Board
- 8. NHS Northamptonshire Integrated Care Board
- 9. NHS Nottingham and Nottinghamshire Integrated Care Board
- 10. NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- 11. NHS Shropshire and Telford and Wrekin Integrated Care Board
Section one: Contracting authority
one.1) Name and addresses
NHS Black Country Integrated Care Board
Civic Centre, St Peter’s Square
Wolverhampton
WV1 1SH
Contact
Richard Ward
Country
United Kingdom
Region code
UKG39 - Wolverhampton
Internet address(es)
Main address
https://www.blackcountry.icb.nhs.uk/
Buyer's address
https://www.blackcountry.icb.nhs.uk/
one.1) Name and addresses
NHS Derby & Derbyshire Integrated Care Board
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
Country
United Kingdom
Region code
UKF1 - Derbyshire and Nottinghamshire
Internet address(es)
Main address
https://www.joinedupcarederbyshire.co.uk/derbyshire-integrated-care-board/
Buyer's address
https://www.joinedupcarederbyshire.co.uk/derbyshire-integrated-care-board/
one.1) Name and addresses
NHS Coventry and Warwickshire Integrated Care Board
Westgate House, Market Street
Warwick
CV34 4DE
Country
United Kingdom
Region code
UKG33 - Coventry
Internet address(es)
Main address
https://www.happyhealthylives.uk/
Buyer's address
https://www.happyhealthylives.uk/
one.1) Name and addresses
NHS Herefordshire and Worcestershire Integrated Care Board
Isaac Maddox House, Shrub Hill Industrial Estate
Worcester
WR4 9EL
Country
United Kingdom
Region code
UKG12 - Worcestershire
Internet address(es)
Main address
https://www.herefordshireandworcestershire.icb.nhs.uk/
Buyer's address
https://www.herefordshireandworcestershire.icb.nhs.uk/
one.1) Name and addresses
NHS Birmingham and Solihull Integrated Care Board
First Floor, Wesleyan, Colmore Circus Queensway
Birmingham
B4 6AR
Country
United Kingdom
Region code
UKG31 - Birmingham
Internet address(es)
Main address
https://www.birminghamsolihull.icb.nhs.uk/
Buyer's address
https://www.birminghamsolihull.icb.nhs.uk/
one.1) Name and addresses
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Room G30, Pen Lloyd Building, County Hall Glenfield
Leicester
LE3 8TB
Country
United Kingdom
Region code
UKF21 - Leicester
Internet address(es)
Main address
https://www.leicesterleicestershireandrutland.icb.nhs.uk/
Buyer's address
https://www.leicesterleicestershireandrutland.icb.nhs.uk/
one.1) Name and addresses
NHS Lincolnshire Integrated Care Board
Bridge House, The Point Lions Way
Sleaford
NG34 8GG
Country
United Kingdom
Region code
UKF30 - Lincolnshire
Internet address(es)
Main address
https://www.lincolnshire.icb.nhs.uk/
Buyer's address
https://www.lincolnshire.icb.nhs.uk/
one.1) Name and addresses
NHS Northamptonshire Integrated Care Board
Francis Crick House, Summerhouse Road, Moulton Park
https://www.icnorthamptonshire.org.uk/icb/
NN3 6BF
Country
United Kingdom
Region code
UKF24 - West Northamptonshire
Internet address(es)
Main address
https://www.icnorthamptonshire.org.uk/icb/
Buyer's address
https://www.icnorthamptonshire.org.uk/icb/
one.1) Name and addresses
NHS Nottingham and Nottinghamshire Integrated Care Board
Sir John Robinson House, Sir John Robinson Way, Arnold
Nottingham
NG5 6DA
Country
United Kingdom
Region code
UKF14 - Nottingham
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
NHS Staffordshire and Stoke-on-Trent Integrated Care Board
1 Staffordshire Place
Stafford
ST16 2LP
Country
United Kingdom
Region code
UKG24 - Staffordshire CC
Internet address(es)
Main address
https://www.staffsstoke.icb.nhs.uk/
Buyer's address
https://www.staffsstoke.icb.nhs.uk/
one.1) Name and addresses
NHS Shropshire and Telford and Wrekin Integrated Care Board
Mytton Oak Road
Shrewsbury
SY3 8XQ
Country
United Kingdom
Region code
UKG22 - Shropshire CC
Internet address(es)
Main address
https://www.shropshiretelfordandwrekin.nhs.uk/
Buyer's address
https://www.shropshiretelfordandwrekin.nhs.uk/
one.2) Information about joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law
UK
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS 111 Service (Midlands Region) - Market Engagement
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
***This advert is for market engagement only***
NHS Black Country Integrated Care Board and NHS Derby and Derbyshire Integrated Care Board intend to undertake a procurement process for NHS 111 services to cover the West and East Midlands regions (including Staffordshire and Stoke) on behalf of themselves and the following Integrated Care Boards:
NHS Birmingham and Solihull ICB
NHS Coventry and Warwickshire ICB
NHS Herefordshire and Worcestershire ICB
NHS Leicester, Leicestershire and Rutland ICB
NHS Lincolnshire ICB
NHS Northamptonshire ICB
NHS Nottingham and Nottinghamshire ICB
NHS Shropshire and Telford and Wrekin ICB
NHS Staffordshire and Stoke-on-Trent ICB
The Commissioners have published this Prior Information Notice to support market engagement only at this stage.
It is the current intention of the commissioners to procure the service as a single lot and appoint a provider to deliver the service covering the West and East Midlands region.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Midlands Region
two.2.4) Description of the procurement
NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities.
Further objectives of the service will be to:
• Achieve nationally and regionally mandated KPIs and quality measures.
• Expedite patient access to appropriate end point services.
• Deliver good patient experience by providing consistent, safe and efficient clinical assessment at first point of contact.
• Provide onward referral to primary care and all non-emergency department (non-ED) pathways, including ICB commissioned services that can undertake remote triage and onward referral (such as local clinical assessment services (CAS).
• Nurture a culture of self-help, education and self-management.
• Ensure the Directory of Services (DoS) is maintained in partnership with local systems and used to facilitate timely and appropriate levels of care.
• Ensure early identification of calls that would benefit from access to a clinical adviser.
• Develop and maintain clear pathways of care which ensure safe and optimal transfer of patients’ care where additional or specialist care is required.
• Reduce the risk of harm to patients by ensuring patients are referred to the most appropriate service, at the earliest opportunity along the pathway.
• Share real time data with health and social care partners to improve the patient journey, safety of staff, and the efficiency of NHS and Local Authority commissioned services.
It is anticipated that the service will receive circa 5.5m calls per annum, Midlands wide.
The anticipated contract duration will be 5 years with an option to extend for up to a further 2 years.
Providers are invited to attend a market engagement event on the morning of the 20th April 2023, to be held at a venue in central Birmingham. Further details relating to the venue and specific timing of the event will be communicated to registered providers.
In order to register to attend the event, please follow the instructions provided later in this notice. (Section II.2.14). Providers are asked to complete a short questionnaire as part of the registration process.
Please note, this PIN relates to services within scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioners and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services (also known as the "Light Touch Regime").
The commissioners do not bind themselves to commencing or running any public procurement procedure further to, or as a result of, this market engagement.
Any subsequent procurement, if undertaken, will be commenced by way of a separate call for competition via a relevant notice published in Find a Tender.
Any and all information/documents that are made available as part of this engagement exercise is draft and subject to change. All timeframes are indicative and also subject to change.
two.2.14) Additional information
To register to attend the market engagement event and access further details relating to the market engagement please go to the following link/address: "https://health family.force.com/s/Welcome", register on the system as appropriate and access project reference C152296 "NHS 111 Service (Midlands Region) - Market Engagement".
Event registration deadline: 17:00 on 14/4/2023.
two.3) Estimated date of publication of contract notice
5 May 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes