Section one: Contracting authority
one.1) Name and addresses
Watmos Community Homes
116–120 Lichfield Street
Walsall
WS1 1SZ
Contact
Email or Phone
Telephone
+44 7722067596
Country
United Kingdom
Region code
UKG3 - West Midlands
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SaaS Housing, Repairs, Asset Management and Finance System Tender
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Watmos are looking to replace their existing Housing (Capita Open Housing), and Finance solution (Open Accounts) with a modern, integrated Housing, Assets, Compliance, Repairs and Finance Solution which is delivered as Software as a Service solution which is either a single solution or is integrated into 3rd party solution(s) which provides those capabilities.
The tender is split into three LOTs and tenderers must bid for just one of those LOTs.
- Lot 1: SaaS Housing, Repairs, Compliance, and Asset Management.
- Lot 2: SaaS Finance Solution.
- Lot 3: Housing, Repairs, Compliance, Asset Management and Finance Solution as detailed in Sections 5 and 6
two.1.5) Estimated total value
Value excluding VAT: £1,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for one lot only
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
LOT 3 is a combination of LOT 1 and LOT 2.
two.2) Description
two.2.1) Title
SaaS Housing, Repairs, Compliance, Asset Management Solution
Lot No
LOT 1
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKG3 - West Midlands
Main site or place of performance
West Midlands
two.2.4) Description of the procurement
An Integrated Housing, Repairs, Compliance, and Assets Solution which is provided as Software as a Service, that is fully managed and maintained by the supplier.
The solution must provide:
Allocations and Waiting Lists Management, including Nominations.
Asset Management
Asset Management Compliance
CRM / Case Management
Data Warehouse to enable Watmos to integrate to Power-Bi
Forms Designer to be able to create new and amend existing
Housing Management
Inbuilt Dashboards
Mobile Working across all areas of your proposed solution
Open APIs
Portals (Customer, Contractor, and other Stakeholders)
Proactive / Predictive Arrears Management
Repairs Management & Contractor Management
Service Charges
Workflow Designer to be able to create new and amend existing
Workforce Scheduling for any team e.g. Assets, Housing, Repairs, etc.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Total cost of ownership of the solution over 8 years. / Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
96
This contract is subject to renewal
Yes
Description of renewals
A possible extension of a further 4 years in 24-month increments.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
SaaS Finance Solution
Lot No
2
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKG3 - West Midlands
Main site or place of performance
West Midlands
two.2.4) Description of the procurement
SaaS Finance Solution that is fully managed and maintained by the supplier which provides:
General Ledger
Project Accounting
Purchase Ledger
Purchase Order Processing
Sales Ledger & Debt Management
Cash Book & Bank
VAT
Fixed Assets and Component Accounting
Budget Planning & Forecasting
Forms Designer to be able to create new and amend existing
Inbuilt Dashboards
Open APIs
Self Service
Workflow Designer to be able to create new and amend existing
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Total cost of ownership of the solution over 8 years. / Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
96
This contract is subject to renewal
Yes
Description of renewals
A possible extension of a further 4 years in 24-month increments
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
SaaS Housing, Repairs, Compliance, Asset Management, and Finance Solution
Lot No
3
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKG3 - West Midlands
Main site or place of performance
West Midlands
two.2.4) Description of the procurement
An Integrated Housing, Repairs, Compliance, Assets and Finance Solution which is provided as Software as a Service, that is fully managed and maintained by the supplier.
The solution must provide:
Allocations and Waiting Lists Management, including Nominations.
Asset Management
Asset Management Compliance
CRM / Case Management
Data Warehouse to enable Watmos to integrate to Power-Bi
Forms Designer to be able to create new and amend existing
Housing Management
Inbuilt Dashboards
Mobile Working across all areas of your proposed solution
Open APIs
Portals (Customer, Contractor, and other Stakeholders)
Proactive / Predictive Arrears Management
Repairs Management & Contractor Management
Service Charges
Workflow Designer to be able to create new and amend existing
Workforce Scheduling for any team e.g. Assets, Housing, Repairs, etc.
General Ledger
Project Accounting
Purchase Ledger
Purchase Order Processing
Sales Ledger & Debt Management
Cash Book & Bank
VAT
Fixed Assets and Component Accounting
Budget Planning & Forecasting
Self Service
two.2.5) Award criteria
Quality criterion - Name: SaaS Housing, Repairs, Compliance, and Asset Management Quality / Weighting: 70
Quality criterion - Name: SaaS Finance System Quality / Weighting: 70
Cost criterion - Name: Total cost of ownership of the solution over 8 years. / Weighting: 60
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
96
This contract is subject to renewal
Yes
Description of renewals
A possible extension of a further 4 years in 24-month increments
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
N/A
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 April 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
15 April 2024
Local time
12:05pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/NG2M3Z5D62" target="_blank">https://www.delta-esourcing.com/respond/NG2M3Z5D62
GO Reference: GO-2024313-PRO-25489281
six.4) Procedures for review
six.4.1) Review body
Watmos Community Homes
116–120 Lichfield Street
Walsall
WS1 1SZ
Country
United Kingdom