Section one: Contracting entity
one.1) Name and addresses
FIRST RAIL HOLDINGS LIMITED
8th Floor,The Point, 37 North Wharf Road
LONDON
W21AF
Contact
Tanja Odinsen
FRH-procurement.indirects@firstrail.com
Country
United Kingdom
Region code
UKI32 - Westminster
Companies House
05154485
Internet address(es)
Main address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Train Catering Services (Avanti and TransPennine Express)
two.1.2) Main CPV code
- 55522000 - Catering services for transport enterprises
- UA01 - Food products
- UA02 - Beverages
two.1.3) Type of contract
Services
two.1.4) Short description
First Rail Holdings (FRH) tender for On-Train Catering Services on behalf of Avanti West Coast (Avanti) and Transpennine Express (TPE) for the provision of end to end Catering Services including; New Product Development (NPD)/ Product Procurement & Delivery and associated Supply Chain Management, Final Mile Logistics (from receipt of Goods into Service Centre through to delivery to trainside) and Outsourced On-Train Retail Trolley
Services (TPE only).
On-Train Catering Services relate to the provision of food products suitable for either retail or complimentary purposes on board train services in First Class, Standard Premium (Avanti only) or Standard Class to ensure rail passenger access to refreshments during their journey either via trolley services or dedicated onboard sales outlets. NB This requirement also includes the provision of products to First Class lounge facilities at specific stations, special
events and some HQ Office locations.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.2) Description
two.2.1) Title
Avanti West Coast Final Mile Logistics (incl. overall governance responsibility for Lot 2)
Lot No
1
two.2.2) Additional CPV code(s)
- 55520000 - Catering services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The successful tenderer will be accountable for all processes and staffing requirements relating to the safe and efficient management of catering goods from the point they enter their specified premises, through delivery to the train and then reverse logistics for goods coming back. Key activities include:
* Professional, safe and efficient warehouse management, including relevant IT systems.
* Maximising availability, whilst minimising waste
* Product order and delivery to trains, lounges etc in accordance with forecasting provided by Avanti.
* Maintenance of Avanti premises and assets.
* Robust safety and food safety systems to ensure that all safety risks are managed, monitored and minimised.
*Engagement and management of the supplier staff, minimising sickness and turnover.
* NB for the avoidance of doubt, staffing onboard Avanti trains is OUT of scope, as this is conducted in-house by Avanti.
* TUPE applies for incumbent Supplier staff (c 211 individuals)
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Avanti West Coast New Product Development/Procurement & Delivery and associated Supply Chain Management
Lot No
2
two.2.2) Additional CPV code(s)
- 15000000 - Food, beverages, tobacco and related products
- UA01 - Food products
- UA02 - Beverages
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The successful tenderers will be accountable for the processes and staffing required to deliver services through lead all processes from New Product Development/Product Specification through to delivery to specified premises of the final mile logistics (i.e., Service Centre locations as detailed in the PQQ documentation). Key activities include:
* NPD activities: Avanti to provide a brief, the passenger forecast and the budget. The supplier must provide a specification against this to meet the brief.
* Sourcing products at the best value for money price, and then actively managing this to ensure we stay competitive through the product lifecycle.
*Ensuring our Supplier base is safe and responsible.
* Management of lower tier (subcontracted third party) food and product suppliers either sourced by the supplier or designated by Avanti.
*Specification, order and supply of food and ancillary catering product. This includes creation of documentation such as calorific and allergen advice, maintenance of a 'bill of materials'.
*Accountable for ensuring the correct level of food and catering product is available for order and/or push to the final mile logistics supplier.
* Sense check of orders to minimise waste due to error and/or system fault.
* Invoicing Avanti for the goods procured, with appropriate backup such that it is clear that goods were received.
* TUPE applied for incumbent Supplier staff (c 6 individuals)
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
TransPennine Express Wholly Outsourced On-Train Catering Services
Lot No
3
two.2.2) Additional CPV code(s)
- 55522000 - Catering services for transport enterprises
- UA01 - Food products
- UA02 - Beverages
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The successful tenderer will be accountable for the processes and staffing required to lead all processes from New Product Development/Product Specification through to delivery to
specified premises for final mile logistics, together with all processes relating to the safe and efficient management of catering goods from the point they enter their specified premises,
through delivery to the train, and then reverse logistics for goods coming back. In addition, the successful tenderer will be accountable for all processes and staffing required to deliver
on-train catering retail Services for rail customers to purchase food and beverage on board specified TPE train services.
Key activities include:
Professional, safe and efficient warehouse management, including relevant IT systems,
Maximising availability, whilst minimising waste.
Product order and delivery to trains etc in accordance with forecasting provided by TPE
Maintenance of TPE premises and assets,
Robust safety and food safety systems to ensure that all safety risks are managed, monitored
and minimised,
Engagement and management of the supplier staff, minimising sickness and turnover.
NPD activities: TPE provide a brief, the passenger forecast and the budget. The supplier
must provide a specification against this to meet the brief.
Sourcing products at the best value for money price, and then actively managing this to
ensure we stay competitive through the product lifecycle.
Ensuring our Supplier base is safe, and responsible.
Management of lower tier (subcontracted third party) food and product suppliers either
sourced by the supplier or designated by TPE.
Specification, order and supply of food and ancillary catering product. This includes creation
of documentation such as calorific and allergen advice, maintenance of a 'bill of materials'.
Accountable for ensuring the correct level of food and catering product is available for order
and/or push to the final mile logistics supplier.
Sense check of orders to minimise waste due to error and/or system fault.
Providing open book management information to demonstrate performance against the
agreed P&L account.
NB For the avoidance of doubt, staffing onboard TPE trains is IN scope for this Lot.
• TUPE applies for incumbent Supplier staff (c 145 individuals).
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-024868
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Lot No
Lot 2
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Lot No
Lot 3
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.3) Additional information
Due to a number of external factors within the Rail Industry and the resultant uncertainty as to the future requirement, we are in the position where we need to close down this tender process as it would not be feasible to contract with a third party as the longer-term requirement is under review.
six.4) Procedures for review
six.4.1) Review body
First Rail Holdings
London
Country
United Kingdom