Section one: Contracting authority
one.1) Name and addresses
Orbit Group Limited
Garden Court, Harry Weston Road, Binley Business Park, Binley
Coventry
CV3 2SU
Contact
Mrs Julie Mepham
Country
United Kingdom
NUTS code
UKF - East Midlands (England)
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
http://www.procontract.due-north.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
http://www.procontract.due-north.com
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Welfare Benefits Advice Service
Reference number
DN604190
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
Orbit is seeking an experienced provider to deliver an easily accessible, Welfare Benefits Advice Service, that successfully engages 1200 Orbit customers per annum to enhance their financial control, build long term resilience and maximise their income to reduce pressures of cost of living increases
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
two.2.4) Description of the procurement
Feedback suggests that our customers are struggling with knowing what benefits they are eligible for, missing out on potential income, have difficulties in navigating systems, and are fearful of doing something wrong when applying for benefits independently.
Orbit, through its Better Days advice and support programme, are introducing extra measures to further support customers through this time.
We are looking to complement our existing suite of financial inclusion offers by commissioning a Welfare Benefits Advice Service. The service will have the capacity to advise 1200 customers annually.
The contract will be awarded for a period of Two (2) years with an option to extend to a further One (1) year, subject to requirement and budget.
To register interest, see further information and submit a tender response to this opportunity, please go to https://procontract.due-north.com (registration to the portal is free).
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
24 April 2022
Local time
11:55pm
Changed to:
Date
25 April 2022
Local time
8:00am
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
25 April 2022
Local time
8:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
The Strand
London
Country
United Kingdom