Section one: Contracting authority
one.1) Name and addresses
Kent County Council (T/A Procurement Services)
Procurement Services Group, 1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Contact
Tamara Stevens
Telephone
+44 8081685808
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.commercialservices.org.uk/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Y23031 - Language Services
two.1.2) Main CPV code
- 79530000 - Translation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limitedto: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1 / Highest offer: £20,000,000 taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 79530000 - Translation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limited to: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 20
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 30
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Interpretation / Weighting: 15
Cost criterion - Name: Translation/Transcription / Weighting: 15
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-023623
Section five. Award of contract
Contract No
Y23031
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 March 2024
five.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 14
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
AA Global Language Services Ltd
Francis House, 4 Humber Place
Hull
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04299764
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Language Line Solutions
Queen Elizabeth House, 5th Floor, 4 St Dunstan’s Hill
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04823110
The contractor is an SME
No
five.2.3) Name and address of the contractor
Global Voices Limited
Unit A, Logie Court, Innovation Park
Stirling
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
SC270103
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
DCVS Trading Ltd (t/a Herts Interpreting & Translation Service)
48 High Street, Hemel Hempstead
Hertfordshire
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
11127666
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Papillon Translations Ltd
60 Thornton Street
Newcastle upon Tyne
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
08991181
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
PAB Languages Centre Ltd
145 High Street
Colchester
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
08951055
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
ONCALL Interpreters Ltd
63-66 Hatton Garden
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
08848961
The contractor is an SME
No
five.2.3) Name and address of the contractor
Translate UK Limited
Croft Myl, 1 West Parade, Halifax
West Yorkshire
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05705452
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Intertranslations SA
St Andrew's House, St Andrew's Road
Cambridge
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
07700513
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Migrant Help Trading Limited (t/a Clear Voice Interpreting Services)
128 City Road
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05684239
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £20,000,000 taken into consideration
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 March 2024
five.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 14
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Transcription City Ltd
34 St Annes Road, Whitstable
Kent
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
08502821
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £20,000,000 taken into consideration
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=841752884" target="_blank">https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=841752884
GO Reference: GO-2024313-PRO-25489200
six.4) Procedures for review
six.4.1) Review body
Commercial Services Kent Limited
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Telephone
+44 8081685808
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Commercial Services
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Telephone
+44 8081685808
Country
United Kingdom