Planning

Contact Centre Solution

  • Greensquareaccord

UK2: Preliminary market engagement notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-007880

Procurement identifier (OCID): ocds-h6vhtk-04e96a

Published 4 March 2025, 2:58pm

Last edited 4 March 2025, 3:26pm

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Scope

Description

GSA are seeking Demonstrations from interested suppliers in providing Contact Centre Solution Software, it is anticipated that GSA would limit the demonstrations to 5 providers

Contract dates (estimated)

  • 2 June 2025 to 1 June 2030
  • Possible extension to 1 June 2032
  • 7 years

Main procurement category

Goods

CPV classifications

  • 48500000 - Communication and multimedia software package

Engagement

Engagement deadline

1 April 2025

Engagement process description

Demonstrations of supplier systems with Q&A


Participation

Particular suitability

Small and medium-sized enterprises (SME)


Submission

Publication date of tender notice (estimated)

15 April 2025


Contracting authority

Greensquareaccord

  • Public Procurement Organisation Number: PPDT-5615-BGVM

2nd Floor 10 Brindleyplace

Birmingham

B1 2JB

United Kingdom

Region: UKG31 - Birmingham

Organisation type: Public authority - central government