Section one: Contracting authority
one.1) Name and addresses
Northern Care Alliance NHS Foundation Trust
Salford Royal Hospital, Stott Lane
Salford
M6 8HD
Contact
Mr George Harrison
Telephone
+44 7871986418
Country
United Kingdom
Region code
UKD3 - Greater Manchester
Internet address(es)
Main address
https://www.northerncarealliance.nhs.uk/
Buyer's address
https://www.northerncarealliance.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/register
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/register
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Friends and Family solution and CQC National Patient Survey Programme
Reference number
DN661062
two.1.2) Main CPV code
- 79311100 - Survey design services
two.1.3) Type of contract
Services
two.1.4) Short description
The purpose of this tender exercise is to approach the market to appoint a supplier(s) for the provision Lot 1, a Local Experience Feedback System embedding Friends and Family Test and Lot 2, the Provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
A Local Experience Feedback System embedding Friends and Family Test
Lot No
1
two.2.2) Additional CPV code(s)
- 79312000 - Market-testing services
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
The purpose of this tender exercise is to approach the market to appoint a supplier for the provision a Local Experience Feedback System embedding Friends and Family Test that will represent value for money and identify and implement service efficiencies across the NCA.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted.
two.2) Description
two.2.1) Title
Lot No
2
two.2.2) Additional CPV code(s)
- 79312000 - Market-testing services
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
The purpose of this tender exercise is to approach the market to appoint a supplier for the provision of the CQC National Patient Survey Programme that will represent value for money and identify and implement service efficiencies across the NCA.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please note that all expressions of interest must be submitted via the Proactis ProContract portal, paper and e-mailed expressions will not be accepted. If you are not already a registered supplier on ProContract, please follow this link to register for free: https://procontract.due-north.com/register Once you have successfully expressed your interest via the portal, you will be sent an email directing you to the ProContract site from which you will be able to access and download the tender documentation and any other relevant information. All documents pertaining to this opportunity will be available for download via the ProContract portal from the outset. Please ensure you are able to download all files immediately after accessing the ProContract portal. Tenderers should also note that final submissions must be made via ProContract, no other submission route is permitted. Failure to follow this path will result in the tender submission being disregarded. The uploading process when submitting a Tender via ProContract may take some time. Tenderers should therefore start this process in sufficient time to allow for the complete uploading of their tender submission by the Tender Return Time and Date.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
17 April 2023
Local time
11:55pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
17 April 2023
Local time
11:55pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Northern Care Alliance NHS Foundation Trust
Stott Lane
Salford
M6 8HD
Country
United Kingdom