Scope
Description
L&Q requires a comprehensive service and maintenance solution covering its full portfolio of ventilation systems, including both decentralised MVHR units and communal/car park ventilation systems. Historically, these systems have been procured and managed separately, resulting in duplicated procurement activity, fragmented contract management, and missed opportunities for efficiency and standardisation.
This procurement consolidates these requirements into a single multi-lot contract, enabling L&Q to:
Improve value for money through market competition
Reduce duplication in procurement and contract management
Maintain appropriate technical separation through Lotting
Support compliance with Building Regulations (Part F), health & safety legislation, and building safety objectives.
Lot Structure
Lot 1: MVHR - Service and Maintenance
L&Q currently manages an identified stock of approximately 3,400 MVHR units. However, the actual number of units within the portfolio is likely higher, as these systems have not been comprehensively documented. The lack of a formalised maintenance regime increases the risk of system failures, reduced air quality for residents, and increased repair costs over time.
The primary driver for this procurement is to establish a three years + 1 + 1 service and maintenance contract to ensure all MVHR units are serviced to a high standard. This contract will also include the responsibility of assisting L&Q in building a complete stock portfolio of MVHR systems. This approach will ensure the long-term operational reliability of these units, adherence to health and safety standards, and improved living conditions for residents.
The objective is to establish a three year (3) + 1 + 1 contract to ensure:
All MVHR units are regularly serviced in compliance with industry standards.
A robust and accurate stock inventory is built and maintained.
Compliance with health, safety, and building regulations.
Reactive maintenance services are available on appropriate SLA's and SOR's.
Lot 2: Communal & Car Park Systems - Service and Maintenance
This Lot aligns with L&Q's strategic objectives to maintain high standards of air quality, comply with health and safety regulations and enhance the comfort and wellbeing of our residents and users. The key drivers for this Lot include:
Health and Safety Compliance: Ensuring compliance with health and safety regulations, such as the Health and Safety at Work Act 1974 and the Building Regulations, which mandate regular maintenance of ventilation systems to prevent hazards like poor air quality and fire risks.
Operational Efficiency: Regular maintenance helps prevent breakdowns and extends the lifespan of ventilation systems, ensuring they operate efficiently and effectively.
Resident and User Satisfaction: Reliable ventilation systems contribute to the comfort and satisfaction of residents and car park users by maintaining good air quality and ventilation.
Cost Management: Proactive maintenance can prevent costly emergency repairs and extend the lifecycle of the equipment, providing better financial management and budget predictability.
Sustainability Goals: Maintaining efficient ventilation systems supports our environmental objectives by ensuring energy-efficient operations, reducing carbon emissions, and improving overall sustainability.
L&Q are looking to establish a five year (5) +2 +2 year contract.
Contract dates (estimated)
- 13 July 2026 to 12 July 2034
- Possible extension to 12 July 2038
- 12 years
Main category
Services
CPV classifications
- 50000000 - Repair and maintenance services
- 71315410 - Inspection of ventilation system
Contract locations
- UKC - North East (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
24 February 2026
Procedure
Procedure type
Open procedure
Above or below total value threshold
Above or equal to threshold
Contracting authority
LONDON & QUADRANT HOUSING TRUST
- Companies House: IP030441
- Public Procurement Organisation Number: PJQV-6311-TQXL
29-35 West Ham Lane
London
E15 4PN
United Kingdom
Contact name: Morris Williams
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - sub-central government