Scope
Reference
P1007_2025
Description
The Support to Return Home from Hospital service provides support to Birmingham citizens being discharged from hospital or enablement bedded setting, as well as contributing to their timely discharge. Adults who live alone without any other means of support could receive a range of support for up to 6 weeks to enable them to return home and remain there thus also preventing readmissions and strain on other services in the vital period of time post discharge.
This will include delivering the following:
• Support on the day of discharge for individuals with follow-up support within 72 hours
• Deliver a basic food parcel
• Befriending
• Undertake simple shopping (non-financial)
• Making sure the home environment is warm, comfortable and safe
• Supporting to pay bills and make appointments
• Collecting medication prescriptions or setting up a prescription delivery
• Practical assistance with accumulated posts, completion of forms, letter writing and posting
• Helping to find out about and access community activities to keep people connected to their local communities
Contract 1. Support to Return Home from Hospital service
Supplier
Contract value
- £379,066 excluding VAT
- £454,880 including VAT
Below the relevant threshold
Award decision date
26 January 2026
Earliest date the contract will be signed
16 February 2026
Contract dates (estimated)
- 1 March 2026 to 31 March 2027
- 1 year, 1 month
Main procurement category
Services
CPV classifications
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services
Information about tenders
- 19 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 3 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Below threshold - open competition
Special regime
Light touch
Supplier
Claremont Living Group Limited
- Public Procurement Organisation Number: PHLC-9142-QPTW
18-21 Summer Hill Terrace
Birmingham
B1 3RA
United Kingdom
Email: perm@claremontliving.co.uk
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Support to Return Home from Hospital service
Contracting authority
Birmingham City Council
- Public Procurement Organisation Number: PCJJ-4826-QMLZ
Council House, 1 Victoria Square
Birmingham
B1 1BB
United Kingdom
Contact name: Commercial and Procurement Services
Email: etendering@birmingham.gov.uk
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government