Section one: Contracting authority
one.1) Name and addresses
Home Office
London
Contact
Andrew Scripture
andrew.scripture@homeoffice.gov.uk
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Digital Interviewing Services
Reference number
C20887
two.1.2) Main CPV code
- 72232000 - Development of transaction processing and custom software
two.1.3) Type of contract
Services
two.1.4) Short description
The Home Office (hereafter referred to as the Authority) intends to issue a notice to tender for the provision of Digital Interviewing (Goods and Services) in support of the asylum procedures.
The aim of this Prior Information Notice is to notify the market of our future plans to procure services for Digital Interviewing services, including Defined Role-Based Access Controls; the ability to operate on the Home Office ‘POISE’ network; the ability to audio record interviews; provision of one-time interview session access link, which expires at the end of the session; notification and alert capabilities; provision of live service user support; the ability to hold multiple sessions for the same case; third party access via their own devices; the ability to capture acknowledgments and confirmations digitally; audio transcription as required; suitable MI; dedicated and secure storage solution; wraparound support service for both hardware and software; ability to share a digital copy of both transcript and audio file with the customer.
The Authority currently anticipates that the procurement stages for the Digital Interviewing Contract Agreement will comprise the following stages under the Restricted Procedure:
• Stage 1: Supplier selection through the issue of a Standard Selection Questionnaire (SSQ) to check compliance with wider laws, regulations and demonstrate appropriate financial standing and technical ability to deliver the service.
• Stage 2: Shortlisted bidders will be invited to the next stage, which is an Invitation To Tender (ITT) process, being invited to submit a bid in response to the published Scope of Requirements
• Stage 3: Contract award.
The purpose of this process is to ensure that the widest possible pool of suitably-qualified potential bidders is reached.
two.1.5) Estimated total value
Value excluding VAT: £2,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72910000 - Computer back-up services
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
two.2.4) Description of the procurement
The Home Office (hereafter referred to as the Authority) intends to issue a notice to tender for the provision of Digital Interviewing (Goods and Services) in support of the asylum procedures.
The aim of this Prior Information Notice is to notify the market of our future plans to procure services for Digital Interviewing services, including Defined Role-Based Access Controls; the ability to operate on the Home Office ‘POISE’ network; the ability to audio record interviews; provision of one-time interview session access link, which expires at the end of the session; notification and alert capabilities; provision of live service user support; the ability to hold multiple sessions for the same case; third party access via their own devices; the ability to capture acknowledgments and confirmations digitally; audio transcription as required; suitable MI; dedicated and secure storage solution; wraparound support service for both hardware and software; ability to share a digital copy of both transcript and audio file with the customer.
The Authority currently anticipates that the procurement stages for the Digital Interviewing Contract Agreement will comprise the following stages under the Restricted Procedure:
• Stage 1: Supplier selection through the issue of a Standard Selection Questionnaire (SSQ) to check compliance with wider laws, regulations and demonstrate appropriate financial standing and technical ability to deliver the service.
• Stage 2: Shortlisted bidders will be invited to the next stage, which is an Invitation To Tender (ITT) process, being invited to submit a bid in response to the published Scope of Requirements
• Stage 3: Contract award.
The purpose of this process is to ensure that the widest possible pool of suitably-qualified potential bidders is reached.
two.2.14) Additional information
This procurement will be managed electronically via the Home Office’s eSourcing Portal (JAGGAER). To participate in this procurement, participants must first be registered on the eSourcing Portal.
For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).
two.3) Estimated date of publication of contract notice
3 May 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No