Section one: Contracting entity
one.1) Name and addresses
THAMES WATER UTILITIES LIMITED
Reading
RG18DB
Contact
Thames Water
procurement.support.centre@thameswater.co.uk
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Companies House
02366661
Internet address(es)
Main address
https://www.thameswater.co.uk/
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Market Research & Insights
Reference number
FA1979
two.1.2) Main CPV code
- 79310000 - Market research services
two.1.3) Type of contract
Services
two.1.4) Short description
Thames Water wants to appoint a panel of Companies that can provide Market Research & Customer insights services to Thames Water, these insights will be used by Thames Water to influence business decisions. Successful bidders will form an approved panel and will have the opportunity to complete a variety of works over the contract duration.
Thames Water makes no commitment to the contract value as these will vary year on year, and most works will be awarded following mini-competitions amongst panel members.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 73000000 - Research and development services and related consultancy services
- 79300000 - Market and economic research; polling and statistics
two.2.3) Place of performance
NUTS codes
- UKI - London
- UKJ - South East (England)
Main site or place of performance
Whole of Thames Water Region
two.2.4) Description of the procurement
Thames Water wants to appoint a panel of Companies that can provide Market Research & Customer insights services to Thames Water, these insights will be used by Thames Water to influence business decisions. Successful bidders will form an approved panel and will have the opportunity to complete a variety of works over the contract duration.
Work will be mini-competed between awarded bidders.
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-021143
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Verve Partners Limited
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
6663787
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
QA Research Ltd., trading as Qa Research
York
Country
United Kingdom
NUTS code
- UKE - Yorkshire and the Humber
Companies House
3186539
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Watermelon Research Limited
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
7917715
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
ICS Consulting Ltd
Leeds
Country
United Kingdom
NUTS code
- UKC - North East (England)
Companies House
4092342
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Yonder Consulting
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
4153928
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
SYSTRA Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
3383212
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Thinks Insight & Strategy
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
7291125
The contractor is an SME
No
Section five. Award of contract
Contract No
FA1979
Title
Market Research & Insights
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 February 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Accent Marketing and Research
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
2231083
The contractor is an SME
No
Section six. Complementary information
six.3) Additional information
** Please note, this is a Contract Award Notice **
six.4) Procedures for review
six.4.1) Review body
Thames Water Utilities Limited
Reading
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).