Section one: Contracting authority
one.1) Name and addresses
West Kent Housing Association Ltd
101 London Road
Sevenoaks
TN13 1AX
Contact
Steve Bromley
stevebromley@consultbromley.co.uk
Country
United Kingdom
NUTS code
UKJ4 - Kent
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Integrated Housing Management System
two.1.2) Main CPV code
- 72260000 - Software-related services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of a Cloud Hosted Housing Management System
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,053,887
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
two.2.4) Description of the procurement
Provision of a Cloud Hosted integrated housing management system to include all aspects of tenancy management, support services, void management, onboarding process for new customers, asset management, property maintenance and customer relationship management. The solution is to include mobile working capabilities including an ability to work offline when needed.
Although a fully functional system is required immediately, it is expected that the solution will be continuing to develop to meet future expectations and to utilise new innovations including smart technologies within homes and AI.
Full details of the requirements are contained within the tender documents.
The solution is to include open APIs to enable integration with other solutions (internal systems and third party solutions), workflow functionality and easy to use report writing functionality.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 172-417147
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 March 2021
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 8
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Limited
Castlegate House, Castlegate Drive
Dudley
DY1 4TD
Telephone
+44 1384453400
Fax
+44 1384453600
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,053,887
Section six. Complementary information
six.3) Additional information
(MT Ref:222463)
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit