Scope
Reference
ASH/25/165
Description
Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.kentbusinessportal.org.uk/tenders/UK-UK-Ashford:-Survey-services./JDUHE6282K
To respond to this opportunity, please click here:
Total value (estimated)
- £65,000 excluding VAT
- £78,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 13 April 2026 to 12 April 2028
- Possible extension to 12 April 2029
- 3 years
Description of possible extension:
Possible 12 month extension
Main procurement category
Services
CPV classifications
- 79311000 - Survey services
Contract locations
- UKJ4 - Kent
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Tender submission deadline
20 February 2026, 10:00am
Submission address and any special instructions
Tenders to be submitted via the Delta eSourcing portal https://www.kentbusinessportal.org.uk
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type |
|---|---|---|
| Criterion 1 | 30% |
Price |
| Criterion 2 | 60% |
Quality |
| Criterion 3 | 10% |
Quality |
Weighting description
Price/quality
Procedure
Procedure type
Below threshold - open competition
Documents
Associated tender documents
https://www.kentbusinessportal.org.uk
Procurement documents can be accessed via the Delta eSourcing portal.
Technical specifications to be met
https://www.kentbusinessportal.org.uk
Procurement documents can be accessed via the Delta eSourcing portal.
Contracting authority
Ashford Borough Council
- Public Procurement Organisation Number: PJTC-7477-RLVM
International House,, Dover Place
Ashford
TN23 1HU
United Kingdom
Contact name: Stephanie Leonard
Region: UKJ45 - Mid Kent
Organisation type: Public authority - sub-central government