Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court, Heol Billingsley, Parc Nantgarw,
Cardiff
CF15 7QZ
Contact
Gareth Rees
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Clinical Pathways Interface and Implementation Support
Reference number
AW102
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
The purposes of the Clinical Pathways Interface and Implementation Support are twofold:
1. Clinical Pathways Interface.
To provide and manage a digital website for the publication of nationally agreed, but locally delivered, clinical pathways, processes and procedures to be used by NHS Wales clinicians to support evidence-based care organised around the individual and their family, as close to home as possible.
2. Implementation Support.
To support, at both national and local levels, the development of skills and organisational cultures in NHS organisations to create, adapt, and implement such clinical pathways at scale and at pace.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £8,063,643
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 72263000 - Software implementation services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
1. Clinical Pathways Interface.
The Clinical Pathways Interface is expected to be a website, easily accessible from clinicians’ desktops, tablets and mobile phones, that displays easy-to-read, current, evidence-based clinical pathways, processes and procedures, based on a standard template. The website is expected to be accessible from both within and outside of the secure NHS network. The web pages will be easily and rapidly updated by the Supplier at the request of the NHS Wales organisations both at a national and local level. The web pages will also contain hyperlinks to relevant local services, contact telephone numbers and email addresses, resources for continuing professional development and appraisal, and national or international guidance and case studies relevant to a specific clinical pathway. The solution is required to accommodate whole systems pathways from community prevention (including non-health partners, social prescribing/conservative management options) through to primary and secondary care intervention, discharge, further follow-up and ongoing self-management.
The intended outcome of the implementation support is to maximise the speed of adoption of the Clinical Pathways Interface by all clinicians in all NHS Wales organisations.
2. Implementation Support.
The Implementation Support is expected to act at two levels:
1. Nationally.
a. The supplier will advise and support the national NHS Wales Clinical Lead for Clinical Pathways, and a national supporting team, to devise a strategy and implementation plan to delivering clinical pathways
b. Together with the NHS Wales Clinical Lead for Clinical Pathways, the supplier will work with disease-specific National Clinical Networks and national implementation boards to create and adapt high level clinical pathways, that would then be distributed to Health Boards and Trusts for local adaptation
c. Initially, it is expected that Implementation Support will focus on reducing demand for planned care and urgent/emergency care in hospital settings by empowering clinicians in primary and community care to manage patients outside of hospital.
d. The national focus will be on population pathways.
2. Locally.
a. The supplier will advise and support the Health Board or NHS Trust executive director, and their team, responsible for clinical pathways, to devise a strategy and implementation plan to create/adapt clinical pathways in their organisation, this will be closely aligned to the national strategy and plan.
b. The supplier will support local clinical leaders to create, adapt and implement clinical pathways, including publishing them on the Clinical Pathways Interface. This will include provision of evidence-based clinical pathways that have already been developed and implemented in similar health systems around the world, providing ‘springboards’ for rapid local adaption, adoption and publication.
c. Implementation plans for national roll out and individual Health Board/Trust roll-outs will be required. These plans must include timescales for each Health Board’s testing and go live dates with clear targets. The implementation plan must include the national team’s roll-out as well as a clear communication plan to alert users.
d. Initially, it is expected that Implementation Support will focus on reducing demand for planned care and urgent/emergency care in hospital settings by empowering clinicians in primary and community care to manage patients outside of hospital. NHS Organisations may need to shift resources along organisational pathways to achieve this.
e. The local focus will be on organisational pathways and patient pathways.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Cost criterion - Name: Cost / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 022-120598
Section five. Award of contract
Contract No
AW102
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 March 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 3
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Pathways Alliance Limited
John Snow House, Durham University Science Park
Durham
DH13YG
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £8,063,643
Section six. Complementary information
six.3) Additional information
(WA Ref:129848)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom