- Scope of the procurement
- Lot 1: Independent advocates for patients using social care services
- Lot 2: Independent mental capacity advocates
- Lot 3: Independent mental health advocates
- Lot 4: Advocacy for Adult Secure Services
- Lot 5: Advocacy for Children and Young People
- Lot 6: Advocacy for Women’s Health
Section one: Contracting authority
one.1) Name and addresses
Leeds and York Partnership NHS Foundation Trust, trading as North of England NHS Commercial Procurement Collaborative ("NOE CPC")
Don Valley House, Savile Street East
Sheffield
S4 7UQ
Contact
Kimberley Kay
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Patient Advocacy Services
Reference number
C251453
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
NOE CPC are seeking engagement with providers of Advocacy Services to the NHS with a view to help inform the outputs of a future procurement of a framework agreement for these and other aligned services.
Everyone has a legal right to advocacy and public authorities are responsible for arranging independent advocacy services to assist people making or intending to make complaints, effectively supporting individuals during assessments, care planning, safeguarding and reviews and collaborating with families, friends, carers, commissioners and providers.
Our intention at present is to award a multi-lotted framework agreement.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.2) Description
two.2.1) Title
Lot 1: Independent advocates for patients using social care services
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
• Independent advocates for patients using social care services (as per the Care Act 2014 and the Care and Support statutory guidance)
two.2) Description
two.2.1) Title
Lot 2: Independent mental capacity advocates
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
• Independent mental capacity advocates (as per the Mental Capacity Act 2005 and its Code of Practice)
two.2) Description
two.2.1) Title
Lot 3: Independent mental health advocates
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
• Independent mental health advocates (as per the Mental Health Act 1983 and its Code of Practice)
two.2) Description
two.2.1) Title
Lot 4: Advocacy for Adult Secure Services
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
• Advocacy for Adult Secure Services
Secure services provide treatment for adults aged 18-years and over with mental disorders, these include mental illness (MI), personality disorder (PD) and neurodevelopmental disorders (NDD) including learning disabilities (LD) and autism. There are three levels of secure services with specific criteria for each, High, Medium and Low.
two.2) Description
two.2.1) Title
Lot 5: Advocacy for Children and Young People
Lot No
5
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
• Advocacy for Children and Young People
While it is anticipated that this procedure is for children and young people making or intending to make a complaint, it covers representations which are not complaints. For example, children and young people should be able to secure the support of an advocate in putting forward
representations for a change to be made in the service they receive, or the establishment
they live in, without this having to be framed first as a specific complaint.
two.2) Description
two.2.1) Title
Lot 6: Advocacy for Women’s Health
Lot No
6
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
• Advocacy for Women’s’ Health
Although women in the UK on average live longer than men, women spend a significantly
greater proportion of their lives in ill health and disability when compared with men.
Not enough focus is placed on women-specific issues like miscarriage or menopause,
and women are under-represented when it comes to important clinical trials. There are also far too many cases where women’s voices have not been listened to; the responses to the Women’s Health Strategy for England from the Department of Health & Social Care found 84% of respondents felt that this was the case.
two.3) Estimated date of publication of contract notice
1 August 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
NOE CPC are seeking engagement with providers of Advocacy Services to the NHS with a view to help inform the outputs of a future procurement of a framework agreement for these and other aligned services.
Everyone has a legal right to advocacy and public authorities are responsible for arranging independent advocacy services to assist people making or intending to make complaints, effectively supporting individuals during assessments, care planning, safeguarding and reviews and collaborating with families, friends, carers, commissioners and providers.
Our intention at present is to award a multi-lotted framework agreement, for the services detailed below:
• Independent advocates for patients using social care services (as per the Care Act 2014 and the Care and Support statutory guidance)
• Independent mental capacity advocates (as per the Mental Capacity Act 2005 and its Code of Practice)
• Independent mental health advocates (as per the Mental Health Act 1983 and its Code of Practice)
• Advocacy for Adult Secure Services
Secure services provide treatment for adults aged 18-years and over with mental disorders, these include mental illness (MI), personality disorder (PD) and neurodevelopmental disorders (NDD) including learning disabilities (LD) and autism. There are three levels of secure services with specific criteria for each, High, Medium and Low.
• Advocacy for Children and Young People
While it is anticipated that this procedure is for children and young people making or intending to make a complaint, it covers representations which are not complaints. For example, children and young people should be able to secure the support of an advocate in putting forward
representations for a change to be made in the service they receive, or the establishment they live in, without this having to be framed first as a specific complaint.
• Advocacy for Women’s’ Health
Although women in the UK on average live longer than men, women spend a significantly greater proportion of their lives in ill health and disability when compared with men.
Not enough focus is placed on women-specific issues like miscarriage or menopause, and women are under-represented when it comes to important clinical trials.
There are also far too many cases where women’s voices have not been listened to; the responses to the Women’s Health Strategy for England from the Department of Health & Social Care found 84% of respondents felt that this was the case.
We are in the very early stages of consideration of this agreement, and would welcome feedback from the providers of these services as to the merits of this approach, including any perceived barriers to engagement with such a process, whether the services included are sufficiently extensive/comprehensive or whether there are any other elements we should be looking to include.
All information received at this stage will of course be handled confidentially, with a view to informing our next steps and the ultimate outputs from this agreement. Further engagement may take place following the responses to this PIN, prior to the commencement of a competitive process.
Interested providers are asked to register on the portal and express their interest via project C251453 Patient Advocacy Services and entering any feedback via the response envelope within the project.
The Atamis portal can be accessed at:
https://health-family.force.com/s/Welcome
It is free to register on the portal. Should you have any queries, or encounter any problems with the portal; these should be raised via the Atamis helpdesk at:
Support-health@Atamis.co.uk or phone number 0800 9956035
The helpdesk is open Monday – Friday between 9am – 5.30pm
Expressions of Interest must be submitted by 12 noon on Friday 5 April 2024.