Section one: Contracting authority/entity
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Telephone
+44 2920903851
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of Emergency Department Well-Being & Home Safe Service
Reference number
PRO-OJEULT-45740
two.1.2) Main CPV code
- 85312400 - Welfare services not delivered through residential institutions
two.1.3) Type of contract
Services
two.2) Description
two.2.1) Title
North Wales
Lot No
3
two.2.2) Additional CPV code(s)
- 85312400 - Welfare services not delivered through residential institutions
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Glan Clwyd Hospital(Betsi Cadwaladr UHB)
Wrexham Maelor Hospital(Betsi Cadwaladr UHB)
Ysbyty Gwynedd(Betsi Cadwaladr UHB)
two.2.4) Description of the procurement at the time of conclusion of the contract:
Provision of Emergency Department Well-Being & Home Safe Service.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
24
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2020/S 224-552010
Section five. Award of contract/concession
Contract No
PRO-OJEULT-45740
Lot No
3
Title
North Wales
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
23 February 2021
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
British Red Cross
Unit 9, Village Way, Tongwynlais
Cardiff
CF157NE
Telephone
+44 7793369260
Country
United Kingdom
NUTS code
- UKL - Wales
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £464,820
Section six. Complementary information
six.3) Additional information
o NHS Wales Shared Services Partnership (as hosted by Velindre University UNHS Trust) has undertaken a tender process on behalf of the following Health Boards in Wales ; Cardiff and Value University Health Board, Cwm Taf Morgannwg Health Board, Hywel Dda University Health Board, Swansea Bay University Health Board and Betsi Cadwaladr University Health Board.
The tendering process was undertaken via electronic means using the NHS Wales e-tendering system. The Authority is awarding a contract to a single provider. The awarded provider has entered into NHS Wales terms and conditions as set out in the ITT. The contract will be entered into by the service provider and the individual Health Boards.
(WA Ref:129658)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 85312400 - Welfare services not delivered through residential institutions
seven.1.3) Place of performance
NUTS code
- UKL - Wales
seven.1.4) Description of the procurement:
Presentation at an Emergency Department often represents a person’s initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, are establishing an Emergency Department Well-being & Home Safe Service
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
27
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,043,217
seven.1.7) Name and address of the contractor/concessionaire
British Red Cross
Unit 9, Village Way, Tongwynlais
Cardiff
CF157NE
Telephone
+44 7793369260
Country
United Kingdom
NUTS code
- UKL - Wales
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Lot 3 – North Wales
Contract Value:
Contract Notice (ref: 2020/S 224-552010) stipulated a total contract value of 3,300,000.00 GBP, however the Contract Award Notice did not account for extension period, therefore should have stated a total contract value of 3,305,356.00 GBP.
Modification to Lot 3 contract value 929,640 GBP
Contract Duration:
The duration of the contract was for 12 months (01 April 2021 – 31 March 2022) with the option to extend for a further 12 months (01 April 2022 – 31 March 2023). This extension period was utilised. A further extension period of 3 months is required to complete the re-tender. Contract will expire 30 June 2023.
Modified Contract Value:
Including 12 month extension and additional 3 month extension
Lot 3: 1,043,217.00 (GBP)
Total Contract Value: 2,621,948.00 GBP
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
The renewal for the Emergency Department Well Being and Home Safe Service is currently out to tender and is due to close on 13 March 2023, and will be awarded during the three (3) month modification extension period.
Since the tender has been live there have been clarifications which has resulted in a longer clarification period and an extension to the closing date for tender submissions which was unforeseen.
The extension meets the criteria of regulation 72(1)(c):
(i) the extension is due to longer unforeseen clarifications required on the renewal.
(ii) the requested three (3) month extension period does not alter the nature of the contract as services will remain the same, and
(iii) the increase does not exceed 50% of the value of the original contract agreement.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £3,305,356
Total contract value after the modifications
Value excluding VAT: £2,621,948