Scope
Reference
DN776547
Description
LCRCA is looking for a supplier who can provide a new EAM system to replace the operational system currently being used
Contract 1. Enterprise Asset Management (EAM) System
Supplier
Contract value
- £756,340 excluding VAT
- £907,608 including VAT
Above the relevant threshold
Date signed
9 December 2025
Contract dates
- 9 December 2025 to 8 December 2029
- Possible extension to 8 December 2033
- 8 years
Description of possible extension:
The initial contract period is for 4 years to allow for the bedding in of a new system with
potential extensions of up to 4 years, resulting in a total potential contract term of 8 years.
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKD7 - Merseyside
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Implementation | 2 Month implementation of new system including Data migration, functional testing, training, through to go live |
7 days |
| Review of Major or Partial loss of service | Review of Major system failure - Response within 30 minutes, Resolution within 4 hours Degraded service or partial loss - Response within 1 hour, Resolution within 8 hours |
12 months |
| Service Performance Review | Quarterly Service Performance review meeting with Supplier |
3 months |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
IFS ULTIMO LTD
- Companies House: 11265696
- Public Procurement Organisation Number: PGHL-6286-WLHZ
Bourne House Lotus Park
Staines-Upon-Thames
TW18 3AG
United Kingdom
Email: sales@ultimo.com
Website: https://www.ultimo.com/
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Enterprise Asset Management (EAM) System
Contracting authority
Merseytravel
- Public Procurement Organisation Number: PJQR-8469-DXQD
1 Mann Island
Liverpool
L3 1BP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government