Section one: Contracting authority
one.1) Name and addresses
University of the Highlands and Islands
12b Ness Walk
Inverness
IV3 5SQ
Telephone
+44 1463279000
Fax
+44 1463279001
Country
United Kingdom
NUTS code
UKM6 - Highlands and Islands
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00101
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Hotel Services
Reference number
UHI-RES-21967
two.1.2) Main CPV code
- 79993100 - Facilities management services
two.1.3) Type of contract
Services
two.1.4) Short description
The University of the Highlands and Islands (UHI) has a requirement for the Provision of 'Hotel Services’ at our Student Residences. For the purpose of clarification, our Residences are situated in the following locations:
- Inverness
- Dornoch
- Elgin
- Fort William
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1,754,606.01 / Highest offer: £1,820,684.49 taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 79993100 - Facilities management services
- 79993000 - Building and facilities management services
- 55110000 - Hotel accommodation services
- 55100000 - Hotel services
- 55130000 - Other hotel services
- 98341000 - Accommodation services
- 98341100 - Accommodation management services
- 90911100 - Accommodation cleaning services
- 79992000 - Reception services
two.2.3) Place of performance
NUTS codes
- UKM6 - Highlands and Islands
- UKM63 - Lochaber, Skye & Lochalsh, Arran & Cumbrae and Argyll & Bute
- UKM61 - Caithness & Sutherland and Ross & Cromarty
- UKM62 - Inverness & Nairn and Moray, Badenoch & Strathspey
Main site or place of performance
Inverness, Dornoch, Elgin and Fort William
two.2.4) Description of the procurement
As part of this service, the Contractor must be able to provide the following, but not limited to, requirements:
- Reception service
- Key holding
- Management of visitors and passes
- Security and access
- Control of access and security passes
- CCTV / alarm monitoring
- Emergency response
- Manned guarding service
- Patrols (fixed or static guarding)
- Housing and residential accommodation management
- Helpdesk services (including client access)
- Provision of student support services
- Cleaning services (routine and on-request cleaning services)
two.2.5) Award criteria
Quality criterion - Name: Expertise & Previous Experience / Weighting: 10%
Quality criterion - Name: Implementation Plan & Exit Strategy / Weighting: 6%
Quality criterion - Name: Service Delivery / Weighting: 15%
Quality criterion - Name: Risk Management / Weighting: 10%
Quality criterion - Name: Continuous Improvement / Weighting: 6%
Quality criterion - Name: Fair Work Practices / Weighting: 3%
Quality criterion - Name: Pastoral Issues / Weighting: 20%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-027797
Section five. Award of contract
Contract No
UHI-RES-21967
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
8 March 2022
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Kingdom Security
Mill Brow, Eccleston
St Helens
WA10 4QG
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1,754,606.01 / Highest offer: £1,820,684.49 taken into consideration
Section six. Complementary information
six.3) Additional information
A Site Visit will take place. Tenderers can request to attend on a date between Monday 8th November 2021 and Thursday 18th November 2021. Requests to attend a Site Visit shall be addressed to the Procurement department (Procurement@uhi.ac.uk).
Tenderers are strongly encouraged to attend all sites to allow for a full understanding of the requirement.
(SC Ref:686207)
six.4) Procedures for review
six.4.1) Review body
Inverness Sheriff and Justice of the Peace Court
Inverness
IV2 3EG
Country
United Kingdom