Section one: Contracting authority
one.1) Name and addresses
Medway Council
Medway Council, Gun Wharf, Dock Road
Chatham
ME4 4TR
Contact
Mr James Welch
Country
United Kingdom
NUTS code
UKJ41 - Medway
Internet address(es)
Main address
Buyer's address
https://www.kentbusinessportal.org.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Support to Live at Home Service
Reference number
DN694260
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Medway Council invites tenders from suitably experienced Care Quality Commission (CQC) providers, for the provision of Support to Live at Home – Home Care and Extra Care Services. This is a multiple lot framework as detailed:
Lot 1 - Homecare
The homecare service will provide care and support to people in their own home and to those living in the five Medway Extra Care schemes. Medway currently provides homecare to approximately 1000 people delivering 9744 hours of care per week. (Reference period w/c 18th April 2022)
These services will be commissioned by Medway Council in order the meet the assessed needs and desired outcomes if Service Users. The ultimate aims of the services are to:
-Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service users’ independence.
-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service user’s families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes
-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.
-Ensure that service users are enabled to maintain their independence with appropriate care in their own home.
The Homecare Services under this Framework Agreement will be available to adults over the age of eighteen [18] who meet the Council’s eligibility criteria for services.
There are 3 sub-lots for Lot 1.
Lot 2 – Extra Care
An Extra Care Scheme is a mixed-use scheme enabling older people with a range of care and support needs to live independently in their own homes. Service users will be fifty-five and over including those sensory needs, mental disorder including dementia, short- or long-term illnesses and those who require end of life care. It develops the concept of housing where older people can have their needs met through the security and privacy of a tenancy but within a socialising environment.
The ultimate aims of the services are to:
- Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service user’s independence and does not foster dependency.
-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service users’ families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes.
-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.
-Ensure that service users are enabled to maintain their independence 00with appropriate care in their own home.
The Extra Care Services under this Framework Agreement will be available to adults over the age of fifty-five [55] who meet the Council’s eligibility criteria for services.
There are 5 sub-lots for Lot 2.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1 / Highest offer: £50,000,000 taken into consideration
two.2) Description
two.2.1) Title
Homecare
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKJ41 - Medway
two.2.4) Description of the procurement
The homecare service will provide care and support to people in their own home and to those living in the five Medway Extra Care schemes. Medway currently provides homecare to approximately 1000 people delivering 9744 hours of care per week. (Reference period w/c 18th April 2022)
These services will be commissioned by Medway Council in order the meet the assessed needs and desired outcomes if Service Users. The ultimate aims of the services are to:
-Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service users’ independence.
-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service user’s families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes
-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.
-Ensure that service users are enabled to maintain their independence with appropriate care in their own home.
The Homecare Services under this Framework Agreement will be available to adults over the age of eighteen [18] who meet the Council’s eligibility criteria for services.
The sub-lots for Lot 1 are:
Lot 1A - Locality 1 (ME7 & ME8)
Lot 1B - Locality 2 (ME4 & ME5)
Lot 1C - Locality 3 (ME1 & ME2 & ME3)
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Extra Care
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKJ41 - Medway
two.2.4) Description of the procurement
Lot 2 – Extra Care
An Extra Care Scheme is a mixed-use scheme enabling older people with a range of care and support needs to live independently in their own homes. Service users will be fifty-five and over including those sensory needs, mental disorder including dementia, short- or long-term illnesses and those who require end of life care. It develops the concept of housing where older people can have their needs met through the security and privacy of a tenancy but within a socialising environment.
The ultimate aims of the services are to:
- Ensure that service users remain as independent as possible, and providers work in an enabling way that maximises and promotes the service user’s independence and does not foster dependency.
-Ensure that providers work towards an integrated care system whereby all key stakeholders including but not restricted to service users, service users’ families, providers, carers, health care professionals, health care workers, voluntary community services, healthy lifestyle services and social prescribing services work together to achieve the service users desired outcomes.
-Ensure that Social Prescribing Methodology is trained and embedded into care practices to help prevent social isolation and to improve the overall health and wellbeing of the service users.
-Ensure that service users are enabled to maintain their independence 00with appropriate care in their own home.
The Extra Care Services under this Framework Agreement will be available to adults over the age of fifty-five [55] who meet the Council’s eligibility criteria for services.
The sub-lots for Lot 2 are:
Lot 2A -Atlas Place – St. Mary's Island, Medway, ME4 3AN is a 37-unit scheme with an additional 25 shared ownership apartments on St Mary’s Island.
Lot 2B – Bellerophon House Doust Way, Rochester, Kent, ME1 1FG is a 41-unit scheme at Rochester Riverside
Lot 2C - Montgomery Court - Choir Cl, Wainscott, Rochester ME3 8FP is a 62-unit scheme in Wainscott.
Lot 2D - Prospect Place – 1 Blake Avenue, Gillingham, Kent, ME7 1FX is a 60-unit scheme at Gillingham Pier
Lot 2E - Rogallo Place – Pilot View, Medway, ME4 6FE is a 38-unit scheme with an additional 25 shared ownership apartments in Horsted, Rochester
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-030399
Section five. Award of contract
Lot No
1A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Agincare UK Ltd
Portland
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
NV Care Ltd
Maidstone
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
London Care Limited
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Independent Care & Support Ltd
Rochester
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
JC Michael Groups Limited
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Boldglen Ltd
Sittingbourne
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Angels Care Solutions Limited
Barking
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £45,000,000 taken into consideration
Section five. Award of contract
Lot No
1B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Agincare UK Ltd
Portland
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
NV Care Ltd
Maidstone
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Tiger Lily Care Ltd
Rochester
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
London Care Limited
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
JC Michael Groups Limited
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Boldglen Ltd
Sittingbourne
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Care Outlook Ltd
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £45,000,000 taken into consideration
Section five. Award of contract
Lot No
1C
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Care Outlook Ltd
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Tiger Lily Care Ltd
Rochester
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Independent Care & Support Ltd
Rochester
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Gravity Care Services Ltd
Swanley
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Scott Care Ltd
Rochester
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Rapid Care Ltd
Gillingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Everycare (Medway & Swale) Ltd
Rochester
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £45,000,000 taken into consideration
Section five. Award of contract
Lot No
2A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
London Care Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £5,000,000 taken into consideration
Section five. Award of contract
Lot No
2B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NV Care Ltd
Maidstone
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £5,000,000 taken into consideration
Section five. Award of contract
Lot No
2C
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
London Care Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £5,000,000 taken into consideration
Section five. Award of contract
Lot No
2D
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
London Care Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £5,000,000 taken into consideration
Section five. Award of contract
Lot No
2E
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 February 2024
five.2.2) Information about tenders
Number of tenders received: 124
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
London Care Ltd
Nottingham
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £5,000,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Medway Council
Chatham
Country
United Kingdom