Section one: Contracting authority
one.1) Name and addresses
NHS England Midlands Region
Anglesey House, Wheelhouse Road, Towers Business Park,
Rugeley
WS15 1UL
Contact
Garry Mitchell
commercial.procurementhub@nhs.net
Telephone
+44 7786275627
Country
United Kingdom
NUTS code
UK - United Kingdom
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Eyecare electronic Referral System (EeRS) to NHS England Midlands Region
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
A rapid review of referral processes, systems and forms across the Midlands Region identified that a variety of processes exist in each ICS area with varying degrees of manual and computer integration and clinical triage (this may be in primary or secondary care depending on where commissioned) and depending on the type of service.
Across the Midlands Region, a range of referral administration and referral management practices are in place for eyecare services. These are mixture of legacy systems, as well as provider managed processes.
Ophthalmology services in secondary care face enormous challenges with current workload. This is due to an ageing population, enhanced technology enabling more treatments and existing backlogs being made worse due to the Covid-19 pandemic. Ophthalmology currently has the highest number of outpatient appointments (including follow up appointments and referrals for management of long-term conditions) for any speciality. At present we know that waiting times vary across the various eyecare services, also, that the quality of referrals are variable resulting in inconsistent acceptances of cases and therefore a difference in access to services.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,809,400
two.2) Description
two.2.2) Additional CPV code(s)
- 48510000 - Communication software package
- 72200000 - Software programming and consultancy services
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
- UKG - West Midlands (England)
two.2.4) Description of the procurement
The Midlands Region covers a very diverse area, for example Birmingham which is the UK's second biggest city, and Lincolnshire, which is the second largest English county where the land is predominantly used for agriculture. This results in significant differences in population densities and ease of access to care.
Within the 11 ICSs in scope, there are: -
• Circa 29 acute trusts and Independent Sector Providers (ISP's) delivering eye care services, and
• Circa 49 community providers commissioned by 11 ICSs in the Midlands region, and
• Circa 1289 Optical practices (sites).
There may also be out of Midlands Region optical practices that refer into providers within the Midlands Region or vice versa. The EeRS must facilitate cross border referrals via e-RS integration. It is envisaged that discharge/feedback letters will be made via existing processes whilst alternative electronic methods are developed (i.e., MESH/e-RS exploration).
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
Extension options: for a period or periods of up to two further years
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 230-568420
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
14 February 2023
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Monmedical Limited (Trading as Cinapsis Ltd)
Profile West Suite 2, First Floor, 950 Great West Road
Brentford
TW8 9ES
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
09728098
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,809,400
Total value of the contract/lot: £1,809,400
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS England Midlands Region
Anglesey House, Wheelhouse Road, Towers Business Park,
Rugeley
WS15 1UL
Country
United Kingdom