Section one: Contracting authority/entity
one.1) Name and addresses
Business Services Organisation I T S
James House 2-4 Cromac Avenue
BELFAST
BT27JD
Contact
Catherine Fegan
Telephone
+44 2895362561
Country
United Kingdom
NUTS code
UKN06 - Belfast
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
http://www.hscbusiness.hscni.net/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CEGEDIM GPSoC Lot 1 and Lot 2 services
Reference number
DAC12177
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The services required are:
• Provision and support of the Vision GP IT Clinical System to 118 GP practices in NI
• Hardware and software support on all devices (PCs and laptops, printers, scanners) in 118 GP practices (including supply and installation of consumable parts)
• Clinical Server hardware and software support in 118 GP practices
• Backup tape verification for 118 practices
• Engineering and training services to 118 GP practices
• Docman - EDT Support
• Docman Data Extraction for Practice Migrations
• Patient Facing Services Appointments & Repeats Software
• GPIP Support and Service Charge
• Practice Merges
• NI QOF ruleset changes
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £5,654,780
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKN - Northern Ireland
two.2.4) Description of the procurement
The services required are:
• Provision and support of the Vision GP IT Clinical System to 118 GP practices in NI
• Hardware and software support on all devices (PCs and laptops, printers, scanners) in 118 GP practices (including supply and installation of consumable parts)
• Clinical Server hardware and software support in 118 GP practices
• Backup tape verification for 118 practices
• Engineering and training services to 118 GP practices
• Docman - EDT Support
• Docman Data Extraction for Practice Migrations
• Patient Facing Services Appointments & Repeats Software
• GPIP Support and Service Charge
• Practice Merges
• NI QOF ruleset changes
GP Practices depend upon IT systems and services to deliver their services to their patients. Without IT, practices would depend upon manual processes and that would very significantly impact on the ability of the 118 Vision GP practices to provide GMS services.
118 Practices use the Vision GP IT clinical system to access patient histories, record consultations, issue prescriptions and maintain electronic patient records within their practice. These GP IT Clinical Systems then also interface electronically with other HSC systems - E.g. lab results, radiology reports, registration links, Emergency Care Summary, Key Information Summary, Electronic Document Transfer, GPIP etc. The provision of Patient Facing Services must continue to enable patients to book appointments and order repeat prescriptions online without the requirement to phone the GP Practice.
The hardware and software required to host and access the GP IT Clinical System must be supported and maintained to ensure continued availability as well as compliance with the latest security patches to prevent cyber security issues.
This ongoing availability of IT to the practices is also managed through regular backup tape verification to maintain business continuity as well as associated engineering services on hardware replacement or fixes.
These services are required for a period of 3 years until the Vision Exit plan is implemented and all the practices have then migrated to an alternative solution.
The Vision system and its support as well as the associated IT infrastructure services has been provided by Vision to these practices. Due to interoperability requirements these services needed to be provided by the same supplier. The responsibility for resolving any issues of interoperability between these components rests solely with Vision.
The supply and support of these services associated with the Vision GP IT Clinical system by another supplier additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
The Vision system and its support as well as the associated IT infrastructure services has been provided by Vision to these practices. Due to interoperability requirements these services needed to be provided by the same supplier. The responsibility for resolving any issues of interoperability between these components rests solely with Vision.
The supply and support of these services associated with the Vision GP IT Clinical system by another supplier additional 3rd party would introduce risk and uncertainty into the support process where it is likely that both suppliers would blame each other for any failures, so delaying resolution and prolonging disruption to practices.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
23 February 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Cegedim Health Solutions
Studio f5 Battersea Studios 1 82 Sulverthorne Road
London
SW8 3HE
Country
United Kingdom
NUTS code
- UKI - London
Companies House
02855109
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £5,654,780
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Business Services Organisation
Belfast
Country
United Kingdom