Section one: Contracting entity
one.1) Name and addresses
Translink
Procurement Department
Belfast
BT2 7LX
Contact
Rhonda Gourley
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
https://etendersni.gov.uk/epps
Buyer's address
https://etendersni.gov.uk/epps
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etendersni.gov.uk/epps
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.6) Main activity
Urban railway, tramway, trolleybus or bus services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
(P- 1577) Information Services - Hardware Maintenance and Support Services
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The following is provided in good faith and is intended only as a preliminary background explanation to Translink’s requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers) 2) Out of hours support (e.g monitoring an internal data centre) 3) Business continuity services and testing 4) Application support services (e.g. Database administrator services for key SQL and Oracle databases) 5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.
two.1.5) Estimated total value
Value excluding VAT: £1,800,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72110000 - Hardware selection consultancy services
- 72120000 - Hardware disaster-recovery consultancy services
- 72130000 - Computer-site planning consultancy services
- 72140000 - Computer hardware acceptance testing consultancy services
- 72150000 - Computer audit consultancy and hardware consultancy services
two.2.3) Place of performance
NUTS codes
- UKN0 - Northern Ireland
two.2.4) Description of the procurement
The following is provided in good faith and is intended only as a preliminary background explanation to Translink’s requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers) 2) Out of hours support (e.g monitoring an internal data centre) 3) Business continuity services and testing 4) Application support services (e.g. Database administrator services for key SQL and Oracle databases) 5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.6) Estimated value
Value excluding VAT: £1,800,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Two additional options to extend the contract. Each option for a period of 1 year.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
If required this will be listed within the tender document. Information on https://. etendersni.gov.uk/epps
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 April 2021
Local time
3:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 25 August 2021
four.2.7) Conditions for opening of tenders
Date
27 April 2021
Local time
3:30pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: Translink may make a call for competition at the end of the initial 3 year contract period and/or if additional options are taken (2 additional options, each a period of 1 year). Translink reserve the right to make a call for competition at any point deemed appropriate by Translink and may make no call for competition should the requirement no longer be classified by Translink as recurring.
six.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
Let’s work together:. — follow us on Twitter at www.twitter.com/TranslinkB2B for opportunities worth 50 000 GBP or more,. — check out our. website at www.translink.co.uk/Corporate/Procurement/. — participate in tenders at https://etendersni.gov.uk/epps. For assistance using eTendersNI and registering your Organisation please contact the helpdesk whose number is located on the eTendersNI contact us page.. Note: Do not leave completing your PQQ/ITT response until the last minute, late responses shall be rejected. The Contracting Authority reserves the right not to award any contract as a result of this competition.. About the Translink Group: throughout the documentation, both ‘Translink’ and ‘Group’ refer to the same corporate entities. Both shall be taken to comprise the Northern Ireland Transport Holding Company (NITHC) in addition to its main operating subsidiaries Citybus Ltd, Northern Ireland Railways Company Ltd and UlsterbusLtd.. .
six.4) Procedures for review
six.4.1) Review body
Please see VI.4.3
Please see VI.4.3
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Translink will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).