Contract

CRM Business Continuity Resolution

  • The Arts Council of England

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2026/S 000-005990

Procurement identifier (OCID): ocds-h6vhtk-060cd6

Published 22 January 2026, 7:05pm



Scope

Description

Provision of business continuity services to CRM system following unavailability of grant management system

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1008620787


Contract 1

Supplier

Contract value

  • £108,950 excluding VAT
  • £130,740 including VAT

Below the relevant threshold

Date signed

25 July 2025

Contract dates

  • 28 July 2025 to 30 March 2026
  • 8 months, 3 days

Main procurement category

Services

CPV classifications

  • 72611000 - Technical computer support services

Contract locations

  • UK - United Kingdom

Procedure

Procedure type

Below threshold - without competition


Supplier

m-hance

Sovereign House, Stockport Road

Cheadle

SK8 2EA

United Kingdom

Contact name: Tory Cassie

Email: Tory.Cassie@mhance.com

Region: UKD35 - Greater Manchester South East

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1


Contracting authority

The Arts Council of England

  • Public Procurement Organisation Number: PBGY-4385-GQGP

The Hive, 47 Lever Street

Manchester

M1 1FN

United Kingdom

Contact name: CRM

Telephone: 0161 934 4317

Email: procurement.services@artscouncil.org.uk

Region: UKD33 - Manchester

Organisation type: Public authority - central government