Section one: Contracting entity
one.1) Name and addresses
WEST MIDLANDS TRAINS LIMITED
2nd Floor,St Andrews House, 20 St. Andrew Street
LONDON
EC4A3AG
Contact
David Bailey
Country
United Kingdom
Region code
UKG - West Midlands (England)
Companies House
09860466
Internet address(es)
Main address
one.6) Main activity
Other activity
Railway Services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations
Reference number
WMT 2462 VO13
two.1.2) Main CPV code
- 48510000 - Communication software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025. Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and are co-dependent (important) to run a compliant CIS system - do not currently co-terminate. This extension to the Phase 1 software (VO4) brings its end date in line with that of the Phase 2 software (VO5), so WMT can continue to provide a full CIS service across its stations. The Phase 1 software (VO4) was to end on the 19 February 2024; both it and the Phase 2 software (VO5) will now end on the 31 March 2025. The extension of the Phase 1 software (VO4) will also strengthen WMT's position ahead of any retender of the contract in advance of its end date.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £271,409
two.2) Description
two.2.2) Additional CPV code(s)
- 48517000 - IT software package
two.2.3) Place of performance
NUTS codes
- UKG - West Midlands (England)
Main site or place of performance
At WMT's railway stations.
two.2.4) Description of the procurement
Extension of the existing Phase 1 software licence (VO4) to make it co-terminus with the existing Phase 2 software licence (VO5). The two software licences are co-dependant.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- Additional deliveries by the original supplier
Explanation:
If the Phase 1 software (VO4) were not extended, WMT would either not be able to provide its customer information system (CIS) at its railway stations at all or it would require another CIS provider to be brought in. The former option would deprive WMT's customers and staff of vital travel information and the latter option would be time consuming (estimated to take about six months) and would cause widespread disruption across the WMT estate. It would also mean that WMT would incur substantial duplicated and abortive costs. The costs that would be incurred without this extension are estimated to be significantly more than double its value, when adding together the estimated annual cost for alternative software plus the cost of the final year of the Phase 2 software (VO5), even though that software would then give WMT no benefit.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
Contract No
WMT 2462 VO13
Title
Extension of contract for Phase 1 software (VO4)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 February 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Blackbox Company (UK) Ltd
6 Crowthorne House, Nine Mile Ride, Crowthorne
Wokingham
RG40 3GA
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
08250305
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £271,409
Section six. Complementary information
six.3) Additional information
A requirement to procure in a manner that is "...consistent with all requirements of, and follows the principles of, the Utilities Contracts Regulations 2016" has applied to West Midlands Trains Ltd (WMT) since only September 2021.
The original framework agreement was awarded by Abellio Transport Holdings Ltd in 2019 after a competitive tender process performed in 2018. WMT signed the SoW for the digital customer information system (CIS) in 2019 and its VO4 in 2020 - both of which were before the above UCR 2016 requirement applied to WMT, in September 2021.
six.4) Procedures for review
six.4.1) Review body
West Midlands Trains Ltd
134 Edmund Street
Birmingham
B3 2ES
Country
United Kingdom