Section one: Contracting authority
one.1) Name and addresses
LONDON BOROUGH OF NEWHAM
Building 1000,Dockside Road
LONDON
E162QU
Country
United Kingdom
NUTS code
UKI41 - Hackney and Newham
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Carers Support Services
Reference number
ITTN174
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
This procurement is being conducted in accordance with the Public Contracts Regulations 2015. The procurement is subject to the light-touch regime under Section 7 Social and Other Specific Services. Under Regulation 76 the Council is free to establish a procedure,provided that procedure is sufficient to ensure compliance with the principles of transparency and equal treatment of economic operators (service providers).
Newham's Carers Strategy sets out a single, ambitious approach to improving the identification of and support to Carers across the borough at scale. The Council and its partners are looking for an experienced and innovative provider (or providers) to deliver Strengths-Based and highly accessible Carers support services and to drive forward the Carers Strategy outcomes. The service is divided into lots:
Lot 1) An online / virtual Carers Support service to provide comprehensive support to Adult Carers aged 18+online and with the preferred addition of a telephone support option.
Lot 2) A Locally embedded all age-service (Young Carers, Parent Carers,Adult Carers) which will work with local Carers groups, Schools, Health providers, VCS and across our community as a whole to identify Carers, deliver direct support and enable them to navigate the range of local services that they need.
Suppliers will be able to apply for one or more lots, for example, Lot 1 only,Lot 2 only or both Lots 1 and 2.
The new service contract will go live on 1 April 2023 and will run for three years (with the option to extend on a two + two year basis, subject to satisfactory performance).
Total value for 7 years of contract is£1,785,000.00 excluding VAT divided in lots as per below:
Lot 1= £350,000 (50K pa)
Lot 2 = £1,435,000 (205K pa)
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,785,000
two.2) Description
two.2.1) Title
Digital Carers (18+) Support Service
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 1) An online / virtual Carers Support service to provide comprehensive support to Adult Carers aged 18+online and with the preferred addition of a telephone support option.
two.2.5) Award criteria
Quality criterion - Name: Method Statements / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
All Age Carers Support Service
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 2) A Locally embedded all age-service (Young Carers, Parent Carers,Adult Carers) which will work with local Carers groups,Schools, Health providers, VCS and across our community as a whole to identify Carers, deliver direct support and enable them to navigate the range of local services that they need.
two.2.5) Award criteria
Quality criterion - Name: Method Statements / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-030521
Section five. Award of contract
Lot No
Lot 2
Title
All Age Carers Support Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 February 2023
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Age UK East London
665 Barking Road Plaistow
London
E13 9EX
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
Charity Commission (England and Wales)
1144535
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,435,000
Total value of the contract/lot: £1,434,990.94
Section six. Complementary information
six.3) Additional information
Three bids were received for lot 1 Digital Carers (18+) Support Service. Following the tender evaluation officers concluded that none of the bids submitted fully met all of the specified requirements / core design principles. Therefore, it was decided not to award the contract to any bidder and to abandon the tender.
six.4) Procedures for review
six.4.1) Review body
NA
NA
Country
United Kingdom