Contract

Tender for STAR Call Monitoring and Care Planning

  • Sandwell Metropolitan Borough Council

F03: Contract award notice

Notice identifier: 2025/S 000-005535

Procurement identifier (OCID): ocds-h6vhtk-04a2ff

Published 18 February 2025, 11:00am



Section one: Contracting authority

one.1) Name and addresses

Sandwell Metropolitan Borough Council

Sandwell Council House, Freeth Street

Oldbury

B69 3DB

Contact

Shanara Begum

Email

shanara_begum@sandwell.gov.uk

Country

United Kingdom

NUTS code

UKG37 - Sandwell

Internet address(es)

Main address

www.sandwell.gov.uk

Buyer's address

www.sandwell.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Tender for STAR Call Monitoring and Care Planning

Reference number

SMBC 24037

two.1.2) Main CPV code

  • 48311000 - Document management software package

two.1.3) Type of contract

Supplies

two.1.4) Short description

Sandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people. The Borough Council of Sandwell (the Council) wished to invite interested parties ("Tenderers") to participate in a Tender exercise to establish a single supplier for the provision of a STAR (Short Term Assessment and Reablement) Call monitoring and Care Planning System("the Invitation to Tender")

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £250,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 48311000 - Document management software package
  • 48332000 - Scheduling software package
  • 48517000 - IT software package
  • 48311100 - Document management system

two.2.3) Place of performance

NUTS codes
  • UKG37 - Sandwell

two.2.4) Description of the procurement

Please refer to the ITT documents

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Please note that this is a two year contract with the option to extend for a further 1 (one) plus 1 (one) years.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2024/S 000-030710


Section five. Award of contract

Contract No

SMBC 24037

Title

STAR Call Monitoring and Care Planning

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

4 February 2025

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 3

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

OneTouch Telecare Ltd t/a OneTouch Health

Unit 9 Howley Square, Main Street Oranmore

Co Galway

H9 XDC2

Country

Ireland

NUTS code
  • IE - Ireland
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £250,000

Total value of the contract/lot: £99,760


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

The High Court of England

Royal Courts of Justice, The Strand

London

WC2A 2LL

Country

United Kingdom