Tender

First Tier Level: Welfare Rights & Financial Wellbeing Advice

  • Sunderland City Council

F02: Contract notice

Notice identifier: 2025/S 000-005528

Procurement identifier (OCID): ocds-h6vhtk-04e31c

Published 18 February 2025, 10:46am



Section one: Contracting authority

one.1) Name and addresses

Sunderland City Council

City Hall, Plater Way

SUNDERLAND

SR13AD

Contact

Kristine Goodliffe

Email

kristine.goodliffe@sunderland.gov.uk

Country

United Kingdom

Region code

UKC23 - Sunderland

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.sunderland.gov.uk/

Buyer's address

https://www.sunderland.gov.uk/

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://open-uk.org/

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://open-uk.org/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

First Tier Level: Welfare Rights & Financial Wellbeing Advice

two.1.2) Main CPV code

  • 85300000 - Social work and related services

two.1.3) Type of contract

Services

two.1.4) Short description

Framework for a Locality Based Welfare Rights Advice Service Framework.

The framework will consist of 6 Lots. Lots 1 - 5 are locality based, and Lot 6 will provide a City-Wide Telephony and digital offer.

Lot 1: Sunderland West

Lot 2: Sunderland North

Lot 3: Sunderland East

Lot 4: Washington

Lot 5: Coalfield

Lot 6: City Wide Telephony and digital offer

The winning bidder for each of the above Lots will be appointed as the sole provider on the Locality Based Welfare Rights Advice Service Framework.

An initial call off contract for each of the 6 Lots is intended to be awarded for a period of 2 (two) years.

*Please ensure you read the Contract Details and instructions in full for the evaluation and award criteria

two.1.5) Estimated total value

Value excluding VAT: £1,200,000

two.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

two.2) Description

two.2.1) Title

Lot 1 Sunderland West

Lot No

1

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

Yes

Description of renewals

Renewal of services

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 2 Sunderland North

Lot No

2

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

Yes

Description of renewals

Renewal of services

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 3 Sunderland East

Lot No

3

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

Yes

Description of renewals

Renewal of services

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 4 Washington

Lot No

4

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

Yes

Description of renewals

Renewal of services

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 5 Coalfield

Lot No

5

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

Yes

Description of renewals

Renewal of services

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 6 City Wide Telephony and digital offer

Lot No

6

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

Yes

Description of renewals

Renewal of services

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

19 March 2025

Local time

10:00am

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

19 March 2025

Local time

11:00am


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: Yes

six.4) Procedures for review

six.4.1) Review body

Sunderland City Council

City Hall, Plater Way

Sunderland

Country

United Kingdom