Scope
Reference
OUPA10770
Description
The contract is for the purchase of the subscription to the Ingres database.
Contract 1. Ingres Database Subscription
Supplier
Contract value
- £5,638,551 excluding VAT
- £6,766,261 including VAT
Above the relevant threshold
Date signed
29 November 2025
Contract dates
- 30 November 2025 to 29 November 2030
- 5 years
Main procurement category
Goods
CPV classifications
- 48611000 - Database software package
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| KPI 1 - Compliance with Actian Severity / Response Time Targets | Scope: All Incidents relating to Ingres that are logged by The Open University with Actian Support, where the Supplier is providing support. Metric: For each such Incident during the Reporting Period: 1.... |
12 months |
| KPI 2 - Monitoring of Defect Resolution | Scope: Incidents logged under KPI 1 where Actian identifies an Ingres software defect or security vulnerability. Metric: The Open University will track the date on which Actian confirms the defect or... |
12 months |
| KPI 3 - Commercial and governance transparency | Scope: The Supplier’s commercial communications in respect of Ingres and the governance of the relationship with The Open University. Metric: a) Advance notice: Percentage of Material Changes (e.g.... |
12 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - extension or partial replacement
- Additional or repeat goods, services or works - further goods, services or works following a competitive procedure
Actian is the sole provider of subscription to the Ingres database which is heavily embedded in supporting the Open University’s key custom-built internal systems.
This contract award will ensure continuity of service with the existing provider whilst other database options are considered and allow for the potential time for migration to a new solution.
Supplier
Actian Europe Limited
- Public Procurement Organisation Number: PMBH-9742-VRTY
Cannon Place, 78 Cannon Street
London
EC4N 6AF
United Kingdom
Email: paul.corio@hcl-software.com
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Ingres Database Subscription
Contracting authority
THE OPEN UNIVERSITY
- Charity Commission (England and Wales): RC000391
Walton Hall
Milton Keynes
MK7 6AA
United Kingdom
Email: finance-tenders@open.ac.uk
Region: UKJ12 - Milton Keynes
Organisation type: Public authority - sub-central government