Section one: Contracting authority/entity
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Telephone
+44 1443848585
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SALUD Upgrade to Browser Dental Management System
Reference number
CAV-STA (22-23) 168
two.1.2) Main CPV code
- 72261000 - Software support services
two.1.3) Type of contract
Services
two.1.4) Short description
This procurement is for the upgrade of the Dental SALUD servers for an existing software solution of which is fully compatible and integrated within our IT networks and server.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £223,600
two.2) Description
two.2.2) Additional CPV code(s)
- 48100000 - Industry specific software package
two.2.3) Place of performance
NUTS codes
- UKL22 - Cardiff and Vale of Glamorgan
Main site or place of performance
The Dental Directorate encompassing the University Dental Hospital (UDH), St Davids Hospital Dental Outreach Unit and Mountain Ash YCC Dental Outreach Unit.
two.2.4) Description of the procurement
The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The existing SALUD Dental Patient Management System has been in use by the Dental Directorate since 2009 and provides an integrated electronic patient record for patients treated and providing an effective management tool. Currently only the under graduate students use this programme, however the Health Board wish to extend this for NHS clinics and will replace the traditional paper dental record which will allow all the benefits of e-referral, viewing of patient records from any of the 3 dental sites with radiology images being stored in one place.
The Dental Directorate within C&V UHB seeks a specialised, flexible and upgradeable dental management functionality combined with specialist charts and seamless integrations into UHB systems in use, allowing for a comprehensive electronic dental record (EDR).
This procurement is for the upgrade of the dental SALUD servers for an existing software solution of which is fully compatible and integrated within our IT networks and server.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
In 2009, a dental management system was procured via the Official Journal of the European Union (OJEU) that would provide an electronic dental record for all patients seen and treated at the Dental Directorate. The Tender was awarded to Two-Ten-Health and from this, Cardiff & Vale UHB have invested and embedded the SALUD system into University Dental Hospital (UDH), St Davids Hospital Dental Outreach Unit and Mountain Ash YCC Dental Outreach Unit. In addition, all staff have become familiar with the software.
At the time of investing in SALUD other systems were explored, however, neither were suitable for hospital-based services such as orthodontics and oral surgery and maxilla facial. In addition, there was limitations in areas relating to the management of students and trainees. Being the leading University Dental Hospital in Wales, this is an essential requirement for successful delivery of service.
At present, only the under graduate students use this programme, however the Health Board wish to extend this for NHS clinics and will replace the traditional paper dental record which will allow all the benefits of e-referral, viewing of patient records from any of the 3 dental sites with radiology images being stored in one place. The current software has a complex user interface and is difficult to navigate where the operator has to open multiple screens to enter patient treatment data. The software is unstable and ‘clunky’ and the user very often has to log in and out several times to be recognised and to find their patient, hence the urgent requirement to upgrade this system.
Based on the information outlined in this notice, Cardiff & Vale UHB would like to to upgrade the existing Dental Management System to the future proofed SALUD Patient Management System that will provide the Dental Directorate and Dental University with an integrated stable web browser based patient record for patient’s treatment providing an effective management tool, which will improve the service and aid student education.
As detailed, due to the exclusivity of the software already installed no other supplier is able to upgrade our current integrated system. The SALUD system is fully integrated into CAV systems, staff, students and clinicians are fully trained and conversant on the use of this software.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
Contract No
CAV-STA (22-23) 168
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
20 February 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Two-Ten Health
46 Merrion Square East , Dublin
Dublin
D02Y2X3
eoin.darling@titanium.solutions
Telephone
+44 353876210598
Country
Ireland
NUTS code
- IE061 - Dublin
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £223,600
Section six. Complementary information
six.3) Additional information
Please note additional information on this procurement:
1. The Contracting Authority reserves the right to award the contract in whole, in part or annual the tendering process and not award any
contract.
2. NHS Shared Services Partnership - Procurement Services is acting on behalf of Cardiff and Vale University Local Health Board.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=129391.
(WA Ref:129391)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom