Section one: Contracting authority
one.1) Name and addresses
Wakefield Council
Wakefield One, Burton street
Wakefield
WF1 2EB
Contact
Pamela Roebuck
Telephone
+44 1924306976
Country
United Kingdom
NUTS code
UKE45 - Wakefield
National registration number
171 3131 04
Internet address(es)
Main address
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104123
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=43750&B=UK
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=43750&B=UK
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cash Receipting and Income Collection System (CRIMS)
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Wakefield Council is seeking a supplier to provide an innovative and user friendly ICT system for cash receipting and income management (CRIMS). This system will help the Council streamline processes, create efficiencies and therefore reduce both time and cost or processing relevant transactions. This system will be hosted in the UK and fully managed with PCI-DSS accreditation.
Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services. The system must then allocate these payments to the correct income stream of the Council. There is a requirement for a number of interfaces between the CRIMS and other Council systems.
Different channels must be available to residents/citizens for them to make payments and the system must be user friendly, intuitive, fast, efficient and available on all devices at all times of the day, and improve their experience of making payments.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKE45 - Wakefield
two.2.4) Description of the procurement
Wakefield Council is seeking a supplier to provide an innovative and user friendly ICT system for cash receipting and income management (CRIMS). This system will help the Council streamline processes, create efficiencies and therefore reduce both time and cost or processing relevant transactions. This system will be hosted in the UK and fully managed with PCI-DSS accreditation.
Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services. The system must then allocate these payments to the correct income stream of the Council. There is a requirement for a number of interfaces between the CRIMS and other Council systems.
Different channels must be available to residents/citizens for them to make payments and the system must be user friendly, intuitive, fast, efficient and available on all devices at all times of the day, and improve their experience of making payments.
The initial contract period will be 5 operational years (from Go-live) plus implementation. After the initial period, the contract could continue for up to a maximum of 10 years in periods, in periods of no less than 5 years. The contract period shall be for a maximum of 15 operational years.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
180
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
29 March 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
29 March 2022
Local time
12:00pm
Information about authorised persons and opening procedure
Legal, Internal Audit and Council Members may be present at the opening. Where external agencies contribute to the funding; representatives may attend to make note of the tenders and receive a copy of the subsequent written report on the tenders received. Such persons must agree to observe commercial confidentiality and be bound by the requirements of the Local Government Act 1972 as amended.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Wakefield Council
Corporate Procurement Team, Wakefield One, Burton Street
Wakefield
WF12EB
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Wakefield Council
Corporate Procurement Team, Wakefield One, Burton Street
Wakefield
WF12EB
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Council will incorporate a minimum 10 calendar day standstill period at the point when information on the award of contract is communicated to tenderers. If an appeal regarding the award of a contract has not been successfully resolved the Public Contract Regulations 2015 (SI 2015/102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).