Awarded contract

Proviosn of Customer Loyalty Services

  • FIRST RAIL HOLDINGS LIMITED

F06: Contract award notice – utilities

Notice reference: 2022/S 000-005344

Published 25 February 2022, 5:46pm



Section one: Contracting entity

one.1) Name and addresses

FIRST RAIL HOLDINGS LIMITED

4th Floor Capital House,25 Chapel Street

LONDON

NW15DH

Contact

Rachel Crockford

Email

FRH-procurement.indirects@firstrail.com

Telephone

+44 7583102659

Country

United Kingdom

NUTS code

UKI32 - Westminster

Internet address(es)

Main address

https://www.firstgroup.com

one.6) Main activity

Railway services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Proviosn of Customer Loyalty Services

Reference number

FG001268

two.1.2) Main CPV code

  • 79342321 - Customer-loyalty programme

two.1.3) Type of contract

Services

two.1.4) Short description

Provision of Customer Loyalty Services for FRH businesses including Avanti West Coast, Great Western Railway, South Western Railway and TransPennine Express.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.2) Description

two.2.1) Title

customer loyalty - AWC

Lot No

1

two.2.2) Additional CPV code(s)

  • 79342321 - Customer-loyalty programme

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Provision of services to Avanti West Coast

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

services - GWR

Lot No

2

two.2.2) Additional CPV code(s)

  • 79342321 - Customer-loyalty programme

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

provision of services to Great Western Railway

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

services - SWR

Lot No

3

two.2.2) Additional CPV code(s)

  • 79342321 - Customer-loyalty programme

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

services to Great Western Railway

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

services - TPE

Lot No

4

two.2.2) Additional CPV code(s)

  • 79342321 - Customer-loyalty programme

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

services to TransPennine Express Limited

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated procedure with prior call for competition

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-026191


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

First Rail Holdings Limited

London

Country

United Kingdom