Section one: Contracting authority
one.1) Name and addresses
Islington Council
7 Newington Barrow Way
London
N7 7EP
Contact
Strategic Procurement
Telephone
+44 2075278118
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
LB of Camden
London
Country
United Kingdom
NUTS code
UKI - London
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=143c7357-4696-ec11-8112-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=143c7357-4696-ec11-8112-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
2021-0233 Islington & Camden Integrated Advocacy Service
Reference number
DN599746
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Boroughs of Camden and Islington are proposing to recommission their respective advocacy services, currently known as the ‘Camden Advocacy Service’ in Camden and the ‘Single Advocacy Service’ in Islington.
The aim is to procure one advocacy service for both boroughs, delivered through a single advocacy pathway. Islington and Camden are committed to work closely in partnership with the service throughout its contract lifetime to analyse and manage demand for statutory and non-statutory advocacy. The service will also develop relationships and work in partnership with the wider system of support services in Islington and Camden.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Islington and Camden are seeking to provide an Integrated Advocacy Service [the Service] across their respective boroughs. This Service covers a number of statutory advocacy functions including Independent Mental Capacity Advocacy and Deprivation of Liberty Safeguards Relevant Person’s Representatives, Independent Mental Health Advocacy, Independent Care Act Advocacy, Independent NHS Complaints Advocacy and Liberty Protection Safeguards.
Additionally we are seeking to provide a non-statutory advocacy service to extend the provision of representative advocacy our boroughs to other service users and carers who could benefit from it, and to offer people a greater range of advocacy services than those included as statutory functions. See tender documentation for an outline of our expectations to this end.
two.2.5) Award criteria
Quality criterion - Name: Service model / Weighting: 30
Quality criterion - Name: Social Value / Weighting: 20
Quality criterion - Name: Implementation / Weighting: 10
Quality criterion - Name: Co-production / Weighting: 10
Cost criterion - Name: Unit cost per hour for the service / Weighting: 25
Cost criterion - Name: Unit cost per hour for additional service hours over and above the maximum block contracted threshold of each borough / Weighting: 5
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
The contract period will be for 48 months from an estimated start date 01/10/2022 with option to extend up to a further 24 months, and an additional option to extend by a further 12 months.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The Service will support Islington and Camden in meeting their aims and objectives in ensuring that service users and carers are involved in decisions about their care and support. Islington and Camden aim to ensure that service users and carers understand how they can be involved, contribute, take part, and in some cases lead or direct processes relating to their receipt of health and social under responsible bodies’ statutory obligations.
The elements of the service that relate to the delivery of statutory duties will be delivered to the standards and outcomes set out in the National Quality Performance Mark (v4 as of August 2018) for Independent Advocacy http://www.qualityadvocacy.org.uk/ .
The Service will ensure that people who are entitled to statutory advocacy receive this service in a timely manner and enjoy continuity of support wherever possible as their circumstances change.
Service users who do not meet eligibility criteria for statutory advocacy but still require support from an advocate should, where possible, receive a robust and empowering non-statutory advocacy offer from this service, or be signposted to a service that can best meet their specific needs and preferences.
When providing statutory advocacy under the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983 and Health and Social Care Act 2008, the Service will at all times act in accordance with the relevant statutory guidance.
High Level Service Outcomes
• Service users and carers are supported to be as independent as possible through the delivery of advocacy services.
• Service users and carers will be empowered to participate in decisions about their care and treatment.
• Service users and carers who are unable to participate in decisions about their care or treatment still have their needs, views and wishes communicated to professionals making these decisions by the advocate.
• Service users and carers understand their rights and are supported to exercise these rights.
• Service users and carers entitled to statutory advocacy services are able to access advocacy regardless of any specific care and support needs they have.
• Enable service users and carers to receive continuity of support as their needs change and if in the care of the Council but resident elsewhere that they can continue to receive advocacy coordinated by the Service.
• Advocacy services are available to support people in a broad range of circumstances, beyond those specified in legislation where service users and carers would benefit from advocacy.
• Service users and carers receive better healthcare through the provision of health advocacy.
• More experienced and qualified advocates are trained and able to operate in the borough, including opportunities for people with lived experience to train as advocates.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
22 April 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
22 April 2022
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
To note, one 5% method statement question under the Co-production criterion has been prepared and will be evaluated by the panel alongside residents with Autism Spectrum Disorder (ASD) from Islington and Camden.
Tenderers should be aware that we reserve the right to hold site visits and/or presentations and/or interviews during the tender process.
Site visits and/or presentations and/or interviews will be for verification/clarification purposes of the written submission.
We reserve the right to interview leading bidders.
six.4) Procedures for review
six.4.1) Review body
Islington Council
London
Country
United Kingdom