Section one: Contracting authority
one.1) Name and addresses
Karbon Homes
Number Five, Gosforth Park Avenue
Newcastle
NE12 8EG
Telephone
+44 7881825164
Country
United Kingdom
NUTS code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Customer Satisfaction Research Tender for Karbon Homes
Reference number
CA7783 -
two.1.2) Main CPV code
- 79311000 - Survey services
two.1.3) Type of contract
Services
two.1.4) Short description
Customer Satisfaction Research Tender for Karbon Homes
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £260,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
Customer Satisfaction Research Tender for Karbon Homes
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60.00%
Cost criterion - Name: Cost / Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 24 initial month(s) and option to extend 3x12 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 199-483828
Section five. Award of contract
Contract No
CA7783
Title
Customer Satisfaction Research Tender for Karbon Homes
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 March 2021
five.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Acuity Research & Practice Ltd
PO Box 395 Umberleigh,
Devon
EX32 2HL
Telephone
+44 1273287114
Country
United Kingdom
NUTS code
- UK - UNITED KINGDOM
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £260,000
Section six. Complementary information
six.3) Additional information
Estimated contract value represents the upper limit of the total contract value, taking into account all potential extensions, the potential scale of the contract and such changes to the scope/scale which may result from future operational requirements.
There is an operational requirement to have one provider of these services across all Karbon sites, therefore this service has not been broken into Lots
six.4) Procedures for review
six.4.1) Review body
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
Country
United Kingdom