Section one: Contracting entity
one.1) Name and addresses
Network Rail Infrastructure Ltd
1 Eversholt Street
London
NW1 2DN
Telephone
+44 1908781000
Country
United Kingdom
NUTS code
UK - UNITED KINGDOM
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Customer Experience Programme Services
two.1.2) Main CPV code
- 79411000 - General management consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Network Rail is looking to gain a better understanding of the market ability to support us in the delivery of our Customer Experience Programme. Our intention is to appoint a supplier that can support with the future design development and delivery of the programme from the middle of 2021 to the end of the programme in 2024.
Network Rail is undertaking preliminary market engagement regarding this requirement in the form of this PIN and an associated questionnaire.
This PIN is issued solely for the purposes of preliminary market and is not a call for competition. Any competition will be advertised at a later date via a separate notice.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
two.2.3) Place of performance
NUTS codes
- UK - UNITED KINGDOM
two.2.4) Description of the procurement
Network Rail is looking to gain a better understanding of the market ability to support us in the delivery of our Customer Experience Programme. Our intention is to appoint a supplier that can support with the future design development and delivery of the programme from the middle of 2021 to the end of the programme in 2024.
Network Rail is undertaking preliminary market engagement regarding this requirement in the form of this PIN and an associated questionnaire.
If you are interested in participating in the questionnaire and/or would like to find out more information regarding the potential opportunity please email Grace.Cope@networkrail.co.uk by the deadline of 17:00 on 15th April 2021 with the subject heading 'Customer Experience Services - PIN', with the following information:
- Company name
- Contact details (including email address)
two.3) Estimated date of publication of contract notice
17 May 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No