Section one: Contracting authority/entity
one.1) Name and addresses
Isle of Wight Council
County Hall, High Street
Newport
PO30 1UD
Contact
Mrs Lucy Chandler
Telephone
+44 1983821000
Country
United Kingdom
Region code
UKJ34 - Isle of Wight
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)
Reference number
DN652189
two.1.2) Main CPV code
- 64200000 - Telecommunications services
two.1.3) Type of contract
Services
two.1.4) Short description
The Isle of Wight Council (the Authority) is engaging with Potential Suppliers to seek views and feedback by responding to the information provided and the questionnaire. This is intended to be used to assist the Authority on deciding the next steps for the procurement of Customer Contact solutions which includes Telephony and Contact Centre technologies.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2023/S 000-002016
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
II.2.4
Place of text to be modified
Penultimate paragraph
Instead of
Text
Potential Suppliers are asked to answer the questions set out in the questionnaire (section 4 of "Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and the Contact Centre Solutions) for the Isle of Wight Council". This can be found on the Council's eTendering Portal ProContact. The link to the eTendering portal is https://procontract.due-north.com/ and the reference number is DN652189. Please log in (or register if you do not have a log in) and the questionnaire will be available to download.
Read
Text
Potential Suppliers are asked to answer the questions set out in the questionnaire (section 4 of "Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and the Contact Centre Solutions) for the Isle of Wight Council v2". This can be found on the Council's eTendering Portal ProContact. The link to the eTendering portal is https://procontract.due-north.com/ and the reference number is DN652189. Please log in (or register if you do not have a log in) and the questionnaire will be available to download.
seven.2) Other additional information
Please note this amendment is in addition to Amendment 1 (published 26/01/23 2.39pm) and Amendment 2 (published 20/02/23 2.30pm).