Section one: Contracting authority
one.1) Name and addresses
General Dental Council
Wimpole Street
London
W1G 8DQ
Contact
Erica Williams
Telephone
+44 207676000
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Health Regulator
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes
Reference number
GDC-2024-002
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The General Dental Council (GDC) has award a contract for Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes. The contract will o enhance the registration experience so that it is more aligned to applicant expectations, with the potential to also improve the registrant experience.
At the forefront they require the development of a seamless digital (paperless) registration process for Dental Care Professionals (DCPs) and Dentists that is integrated with the GDC’s CRM platform that enables the storage and upload of documentation, wherever possible, allowing a faster; lower risk path to registration that allows both GDC and applicants to track the progress of their application. The aim is to move to a digital (paperless) registration process for DCPs and Dentists that is integrated with GDCs CRM platform (Microsoft Dynamics CRM). The process must allow for an application to be completed online, with functions to allow for the safe upload of all required documents for registrants; & which synchronizes uploaded data to the in-house CRM system with an associated workflow
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,300,000
two.2) Description
two.2.2) Additional CPV code(s)
- 72222300 - Information technology services
- 72220000 - Systems and technical consultancy services
- 72200000 - Software programming and consultancy services
- 72600000 - Computer support and consultancy services
- 72222000 - Information systems or technology strategic review and planning services
two.2.3) Place of performance
NUTS codes
- UKG31 - Birmingham
Main site or place of performance
Birmingham
two.2.4) Description of the procurement
The Supplier will deliver the following high-level requirement as part of their solution:
- Implementation plan; project management and quality assurance arrangements.
- Design, configuration, approach, and planning.
- Security plan.
- Testing and Acceptance plan (including User Acceptance Testing, system, interface, and regression testing).
- Training and skills transfer. Training will be required for different types of users (to be agreed with the GDC); this will include and not be limited to tailored standard operating procedures designed for GDC users.
- Data migration and integration to the existing GDC CRM.
- Continuing assistance for users during initial period of go-live operation (such as on-site support for a period immediately following initial operational running down to telephone support for a further period).
- Support/maintenance and enhancement Services as part of the Contract.
The solution must be ‘out of the box’ which can be configured to meet our specific requirements and can integrate with our CRM system.
two.2.5) Award criteria
Quality criterion - Name: Criterion 1: Fit for Purpose – Functional Requirements / Weighting: 35
Quality criterion - Name: Criterion 2: Approach to Implementation / Weighting: 25
Quality criterion - Name: Criterion 3: Contract Management / Weighting: 5
Quality criterion - Name: Criterion 4: Terms and conditions / Weighting: 10
Cost criterion - Name: Criterion 5: Lifecycle cost / Weighting: 25
two.2.11) Information about options
Options: Yes
Description of options
The Contract is £2,0075,760.80 excluding Vat as detailed at (II.2.6 Estimated total value of the published Contract Notice). This envelope covers: -the initial period of the contract of 3 years. -the optional extension of up to a further 3 years -the initial scope which covers the Registration process and CPD is anticipated to cost no more than £1.15 million of the total budget envelope. - during the course of the Contract, we may commission additional services such as but not limited to Digitisation of Fitness to Practice processes and/or Hearings processes. These requirements are not within the initial scope of the current business case of the Contract and if requirement will require internal approval. As a contingency for any potential additional phases and related services, we have included a provision of circa £1.15 million of the total budget envelope, which would be available at the earliest in Year 3, pending internal business cases. - a provision for Price variations. Any Price variation will be in accordance with the Change Control Procedure, which will include and not be limited to any proposed changes to pricing being documented, submitted for approval, and communicated transparently. This process may include submitting a change request detailing the reasons for the variation, the impact on costs, and obtaining approval from relevant stakeholders or an authorised decision-making body before implementing the change. The estimates contract value excludes value added tax which for the is current UK’s current rate of 20%.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-001753
Section five. Award of contract
Contract No
GDC-2024-002
Title
Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 September 2024
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
PriceWaterhousecooper LLP
7 More London Riverside
London
SE1 2RT
Country
United Kingdom
NUTS code
- UKI - London
National registration number
N/A
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,075,761
Total value of the contract/lot: £2,075,761
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=892735472
GO Reference: GO-2025213-PRO-29423065
six.4) Procedures for review
six.4.1) Review body
General Dental Council
37 Wimpole Street
London
W1G 8DQ
Telephone
+44 2076760000
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
General Dental Council
37 Wimpole Street
London
W1G 8DQ
Telephone
+44 2076760000
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
General Dental Council
37 Wimpole Street
London
W1G 8DQ
Telephone
+44 207676000
Country
United Kingdom