Section one: Contracting authority
one.1) Name and addresses
Smart Applications Management Limited
2nd Floor, Cobourg House, 32 Mayflower Street
PLYMOUTH
PL11QX
Contact
Andrew Seedhouse
andrew.seedhouse@talktosam.co.uk
Telephone
+44 7807043222
Country
United Kingdom
Region code
UKK41 - Plymouth
Companies House
South West Smart Applications Ltd
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Smart and integrated ticketing solutions and wider applications for transportation networks transport services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services
Reference number
SAM 003: NMPH Framework 3
two.1.2) Main CPV code
- 30200000 - Computer equipment and supplies
two.1.3) Type of contract
Supplies
two.1.4) Short description
Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members.
This Framework is seeking the provision of ITSO Card Bureau Services, Blank ITSO Smartcards, and ITSO Card Printing and Encoding Equipment for concessionary and commercial passenger transport services, and their ancillary equipment.
The ITSO Card Bureau Services requirement (Lot 1) is for the provision of Bureau Services covering a range of CMD types and volumes - including bulk printing. Capable of linking to
multiple CMS and ITSO HOPS, the Bureaus will provide a range of Card Printing & Encoding Services as well as support services such as the provision of data entry to the CMS; Customer Letter printing, Card fixing to letters, Distribution to individual addresses as well as centralised fulfilment.
The ITSO Blank Card Supply requirement (Lot 2) is for the provision of Blank ITSO Smartcards across a range of CMD types and volumes.
The ITSO Card Printing and Encoding Equipment requirement (Lot 3) is for the provision of local ITSO Card Printing and Encoding Equipment linked to a customers own CMS and
HOPS, supported by a range of support software and licences to provide additional services to the customer.
This Framework is hosting a number of ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services Suppliers, as well as support equipment, and services where they add value to enable the Users of the Framework to have a wide choice of supply options.
This Framework is hosting a number of Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers.
This Framework is available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport. It will also be available for use by any bus/rail/tram/ferry operator in the UK.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1 / Highest offer: £10,000,000 taken into consideration
two.2) Description
two.2.1) Title
ITSO Card Bureau Services
Lot No
1
two.2.2) Additional CPV code(s)
- 79800000 - Printing and related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Provision of the Card Bureau Service must be within the UK, or be fully compliant with UK GDPR and Data Protection Act 2018 requirements.
two.2.4) Description of the procurement
This ITSO Card Bureau Services requirement (Lot 1) is for the provision of Bureau Services.
It will cover a range of CMD types and volumes - including bulk printing.
The Bureau must be able to link to multiple CMS and ITSO HOPS providers to provide an end-to-end service.
The Bureau must be able to provide a range of Card Printing & Encoding Services.
The Bureau must be able to provide a range of Card support services, including but not limited to: the provision of data entry to the CMS; Customer Letter printing; Card fixing to letters; Addition of 3rd party material to envelopes, and the distribution to individual addresses as well as centralised fulfilment.
This Framework Lot is seeking to host a number of ITSO Card Bureau Service Suppliers, with relevant support equipment and additional services where they add value, to enable the
Users of the Framework to have a wide choice of supply options.
This Framework Lot is seeking to host a number of Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers.
This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities
in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.
It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.
two.2.5) Award criteria
Quality criterion - Name: Technical Compliance / Weighting: 70% of 50%
Quality criterion - Name: Essay Question / Weighting: 30% of 50%
Cost criterion - Name: Price Per Customer Order / Weighting: 40%
two.2.11) Information about options
Options: Yes
Description of options
An agreement term may be extended from a standard 48 month term, by up to 2 x 12 month periods, making the maximum term available 72 months.
two.2) Description
two.2.1) Title
Blank ITSO Smartcard Supply
Lot No
2
two.2.2) Additional CPV code(s)
- 30162000 - Smart cards
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Any area covered by a SAM Member within England, Wales, Scotland, Northern Ireland.
two.2.4) Description of the procurement
This Blank ITSO Smartcard Supply requirement (Lot 2) is for the provision of blank ITSO Smartcards.
The Lot will cover the provision of a range of CMD types, and be flexible enough to cover a wide range of scale based options.
This Framework Lot is seeking to host a number of Blank ITSO Smartcard Suppliers, with any additional services where they add value, to enable the Users of the Framework to have a
wide choice of supply options.
This Framework Lot is hosting a number of Blank ITSO Smartcard Suppliers for ITSO passenger transport services, who are committed to partnership working, including with other Suppliers.
This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities
in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.
It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.
two.2.5) Award criteria
Quality criterion - Name: Technical Compliance / Weighting: 70% of 50%
Quality criterion - Name: Essay Question / Weighting: 30% of 50%
Cost criterion - Name: Price Per Customer Order / Weighting: 40%
two.2.11) Information about options
Options: Yes
Description of options
Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months.
two.2) Description
two.2.1) Title
ITSO Card Printing and Encoding Equipment
Lot No
3
two.2.2) Additional CPV code(s)
- 30232600 - Encoders
- TA36 - For transport tickets
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
The expectation is that the ITSO Card Printing and Encoding Equipment will reside within the offices of the SAM Member who undertakes the Framework Call Off, or their nominated agents office.
two.2.4) Description of the procurement
This ITSO Card Printing and Encoding Equipment requirement (Lot 3) is for the provision of locally based equipment to enable ITSO Smartcards to be printed and encoded within a SAM Members own office, or that of their agent.
This Framework Lot will require the equipment to be capable of printing full colour on both sides of a card, and be able to encode the full range of ITSO products on a card, as well as additional product and card applications.
Suppliers will need to be able to integrate with a range of customer CMS systems to receive and process customer data, such as concessionary travel data, as well as being able to
integrate with multiple ITSO HOPS systems to pass on the created card information.
This Framework Lot is seeking to host a number of ITSO Card Printing and Encoding Equipment Suppliers, with the necessary support peripherals and consumables, as well as any additional services where they add value, to enable the Users of the Framework to have a wide choice of supply options.
This Framework Lot is seeking to host a number of ITSO Card Printing and Encoding Equipment Suppliers, who are committed to partnership working, including with other Suppliers.
This Framework Lot will be available for all public sector bodies in the UK, including Local Authorities, Highway Authorities, Combined Authorities, and Regional Transport Authorities in England, Wales, Scotland, and Northern Ireland as well as National Transport Bodies such as Transport for Wales, Transport Scotland, Translink and the Department for Transport.
It will also be available for use by any bus/rail/tram/ferry operator in the UK. More detail of who the Framework is for, is outlined in Section VI.
two.2.5) Award criteria
Quality criterion - Name: Technical Compliance / Weighting: 70% of 60%
Quality criterion - Name: Essay Question / Weighting: 30% of 60%
Cost criterion - Name: Price Per Customer Order / Weighting: 30%
two.2.11) Information about options
Options: Yes
Description of options
Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-025916
Section five. Award of contract
Contract No
Framework 3
Lot No
Lot 1, Lot 2
Title
ITSO Card Bureau Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 January 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Euclid Limited
Euclid House, Parklands Business Park, Forest Road,
Denmead, Hants
PO7 6XP
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
Euclid Limited
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £4,000,000 taken into consideration
Section five. Award of contract
Contract No
Framework 3
Lot No
Lot 1, Lot 2, Lot 3
Title
Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 February 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
ESP Systex Limited
Witham House, 45 Spyvee Street
Hull
HU8 7JR
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
ESP Systex Limited
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £4,000,000 taken into consideration
Section five. Award of contract
Contract No
Framework 3
Lot No
Lot 1, Lot 2, Lot 3
Title
Framework 3: ITSO Card Bureau Services, Blank ITSO Card Supply & ITSO Card Printing & Encoding Equipment and Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 February 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bemrose Booth Paragon
Stockholm Road, Sutton Fields Industrial Estate
Hull
HU7 0XY
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
Bemrose Booth Paragon
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £4,000,000 taken into consideration
Section six. Complementary information
six.3) Additional information
The National Mobilities Procurement Hub (NMPH) is a national resource for all UK based Public Sector Bodies, with a Transport responsibility or interest; as well as for all bus, rail, tram and ferry operators in the UK.
For the avoidance of doubt, the Framework has been developed for the following public sector organisations as a minimum:
Scottish Local Authorities, including:
Aberdeen City Council
Aberdeenshire Council
Angus Council
Argyll and Bute Council
City of Edinburgh Council
Clackmannanshire Council
Comhairle nan Eilean Siar
Dumfries and Galloway Council
Dundee City Council
East Ayrshire Council
East Dunbartonshire Council
East Lothian Council
East Renfrewshire Council
Falkirk Council
Fife Council
Glasgow City Council
Inverclyde Council
Midlothian Council
North Ayrshire Council
North Lanarkshire Council
Orkney Islands Council
Perth and Kinross Council
Renfrewshire Council
Scottish Borders Council
Shetland Islands Council
South Ayrshire Council
South Lanarkshire Council
Stirling Council
The Highland Council
The Moray Council
West Dunbartonshire Council
West Lothian Council
Scottish Government & Executive Agencies
Scottish Government
Transport Scotland
Scottish Regional Transport Partnerships, including:
Shetland Transport Partnership (ZetTrans)
Highlands and Islands Transport Partnership (HITRANS)
North-East of Scotland Transport Partnership (NESTRANS)
Tayside and Central Scotland Transport Partnership (TACTRAN)
South-East of Scotland Transport Partnership (SESTRAN)
Strathclyde Partnership for Transport (SPT)
South-West of Scotland Transport Partnership (Swestrans)
Unitary Authorities in Wales, including:
Blaenau Gwent County Borough Council
Bridgend County Borough Council
Caerphilly County Borough Council
Cardiff Council
Carmarthenshire County Council
Ceredigion County Council
Conwy County Borough Council
Denbighshire County Council
Flintshire County Council
Gwynedd Council
Isle of Anglesey County Council
Merthyr Tydfil County Borough Council
Monmouthshire County Council
Neath Port Talbot County Borough Council
Newport City Council
Pembrokeshire County Council
Powys County Council
Rhondda Cynon Taf County Borough Council
City and County of Swansea
The Vale of Glamorgan County Borough Council
Torfaen County Borough Council
Wrexham County Borough Council
Welsh Government & Executive Agencies
Welsh Government
Transport for Wales
Welsh Transport Partnerships
South East Wales Transport Commission
North Wales Transport Commission
Metropolitan District Councils in England, including:
Barnsley Borough Council
Birmingham City Council
Bolton Borough Council
Bradford City Council
Bury Borough Council
Calderdale Borough Council
Coventry City Council
Doncaster Borough Council
Dudley Borough Council
Gateshead Borough Council
Kirklees Borough Council
Knowsley Borough Council
Leeds City Council
Liverpool City Council
Manchester City Council
North Tyneside Borough Council
Newcastle Upon Tyne City Council
Oldham Borough Council
Rochdale Borough Council
Rotherham Borough Council
South Tyneside Borough Council
Salford City Council
Sandwell Borough Council
Sefton Borough Council
Sheffield City Council
Solihull Borough Council
St Helens Borough Council
Stockport Borough Council
Sunderland City Council
Tameside Borough Council
Trafford Borough Council
Wakefield City Council
Walsall Borough Council
Wigan Borough Council
Wirral Borough Council
Wolverhampton City Council
Unitary Authorities in England, including:
Bath and North East Somerset Council
Bedford Borough Council
Blackburn with Darwen Borough Council
Blackpool Council
Bournemouth, Christchurch and Poole Council
Bracknell Forest Borough Council
Brighton and Hove City Council
Bristol City Council
Buckinghamshire Council
Central Bedfordshire Council
Cheshire East Council
Cheshire West and Chester Council
Cornwall Council
Durham County Council
Darlington Borough Council
Derby City Council
Dorset Council
East Riding of Yorkshire Council
Halton Borough Council
Hartlepool Borough Council
Herefordshire Council
Isle of Wight Council
Hull City Council
Leicester City Council
Luton Borough Council
Medway Council
Middlesbrough Borough Council
Milton Keynes Council
North East Lincolnshire Council
North Lincolnshire Council
North Northamptonshire Council
North Somerset Council
Northumberland County Council
Nottingham City Council
Peterborough City Council
Plymouth City Council
Portsmouth City Council
Reading Borough Council
Redcar and Cleveland Borough Council
Rutland County Council
Shropshire Council
Slough Borough Council
Southampton City Council
Southend-on-Sea Borough Council
South Gloucestershire Council
Stockton-on-Tees Borough Council
Stoke-on-Trent City Council
Swindon Borough Council
Telford and Wrekin Borough Council
Thurrock Council
Torbay Council
Warrington Borough Council
West Berkshire Council
West Northamptonshire Council
Wiltshire Council
Windsor and Maidenhead Borough Council
Wokingham Borough Council
City of York Council
County Councils in England
Cambridgeshire County Council
Cumbria County Council
Derbyshire County Council
Devon County Council
East Sussex County Council
Essex County Council
Gloucestershire County Council
Hampshire County Council
Hertfordshire County Council
Kent County Council
Lancashire County Council
Leicestershire County Council
Lincolnshire County Council
Norfolk County Council
North Yorkshire County Council
Nottinghamshire County Council
Oxfordshire County Council
Somerset County Council
Staffordshire County Council
Suffolk County Council
Surrey County Council
Warwickshire County Council
West Sussex County Council
Worcestershire County Council
Combined Authorities in England
Cambridgeshire and Peterborough Combined Authority
Greater Manchester Combined Authority
Liverpool City Region Combined Authority
North East Combined Authority
North of Tyne Combined Authority
South Yorkshire Combined Authority
Tees Valley Combined Authority
West Midlands Combined Authority
West of England Combined Authority
West Yorkshire Combined Authority
London Borough Councils, including the following Councils:
Barking and Dagenham
Barnet
Bexley
Brent
Bromley
Camden
Croydon
Ealing
Enfield
Greenwich
Hackney
Hammersmith and Fulham
Haringey
Harrow
Havering
Hillingdon
Hounslow
Islington
Kensington and Chelsea
Kingston upon Thames
Lambeth
Lewisham
Merton
Newham
Redbridge
Richmond upon Thames
Southwark
Sutton
Tower Hamlets
Waltham Forest
Wandsworth
Westminster
Other Transport Bodies
Transport for London
Department for Transport
District, Borough and City Councils in England, including the following Councils:
Adur
Allerdale
Amber Valley
Arun
Ashfield
Ashford
Babergh
Barrow-in-Furness
Basildon
Basingstoke & Deane
Bassetlaw
Blaby
Bolsover
Boston
Braintree
Breckland
Brentwood
Broadland
Bromsgrove
Broxbourne
Broxtowe
Burnley
Cambridge
Cannock Chase
Canterbury
Carlisle
Castle Point
Charnwood
Chelmsford
Cheltenham
Cherwell
Chesterfield
Chichester
Chorley
Colchester
Copeland
Cotswold
Craven
Crawley
Dacorum
Dartford
Derbyshire Dales
Dover
East Cambridgeshire
East Devon
East Hampshire
East Hertfordshire
East Lindsey
East Staffordshire
East Suffolk
Eastbourne
Eastleigh
Eden
Elmbridge
Epping Forest
Epsom & Ewell
Erewash
Exeter
Fareham
Fenland
Folkestone and Hythe
Forest of Dean
Fylde
Gedling
Gloucester
Gosport
Gravesham
Great Yarmouth
Guildford
Hambleton
Harborough
Harlow
Harrogate
Hart
Hastings
Havant
Hertsmere
High Peak
Hinckley and Bosworth
Horsham
Huntingdonshire
Hyndburn
Ipswich
Kings Lynn & West Norfolk
Lancaster
Lewes
Lichfield
Lincoln
Maidstone
Maldon
Malvern Hills
Mansfield
Melton
Mendip
Mid Devon
Mid Suffolk
Mid Sussex
Mole Valley
North Devon
North East Derbyshire
North Hertfordshire
North Kesteven
North Norfolk
North West Leicestershire
North Warwickshire
New Forest
Newark & Sherwood
Newcastle-Under-Lyme
Norwich
Nuneaton & Bedworth
Oadby & Wigston
Oxford
Pendle
Preston
Redditch
Reigate & Banstead
Ribble Valley
Richmondshire
Rochford
Rossendale
Rother
Rugby
Runnymede
Rushcliffe
Rushmoor
Ryedale
Somerset West and Taunton
South Cambridgeshire
South Derbyshire
South Hams
South Holland
South Kesteven
South Lakeland
South Norfolk
South Oxfordshire
South Ribble
South Somerset
South Staffordshire
Scarborough
Sedgemoor
Selby
Sevenoaks
Spelthorne
St Albans
Stafford
Staffordshire Moorlands
Stevenage
Stratford on Avon
Stroud
Surrey Heath
Swale
Tamworth
Tandridge
Teignbridge
Tendring
Test Valley
Tewkesbury
Thanet
Three Rivers
Tonbridge & Malling
Torridge
Tunbridge Wells
Uttlesford
Vale of White Horse
Warwick
Watford
Waverley
Wealden
Welwyn Hatfield
West Devon
West Lancashire
West Lindsey
West Oxfordshire
West Suffolk
Winchester
Woking
Worcester
Worthing
Wychavon
Wyre
Wyre Forest
Councils in Northern Ireland, including:
Antrim and Newtownabbey Borough Council
Ards and North Down Borough Council
Armagh City, Banbridge and Craigavon Borough Council
Belfast City Council
Causeway Coast and Glens Borough Council
Derry City and Strabane District Council
Fermanagh and Omagh District Council - Enniskillen Office
Lisburn and Castlereagh City Council
Mid and East Antrim Borough Council
Mid Ulster District Council - Dungannon
Newry, Mourne and Down District Council
Transport Bodies in Northern Ireland
Translink
And any other Public Sector body in the UK with an interest in Transport, or any UK transport operator.
Any organisation must be a Member of SAM at the time that they wish to Call-Off from the Framework. See www.talktosam.co.uk for more details.
six.4) Procedures for review
six.4.1) Review body
Smart Applications Management
2nd Floor, Cobourg House, 32 Mayflower Street
Plymouth
PL11QX
procurement@nationalmobilitiesprocurementhub.co.uk
Country
United Kingdom