Section one: Contracting authority
one.1) Name and addresses
Aberdeen & Aberdeenshire Tourism Company Limited
c/o P&J Live, East Burn Road, Stoneywood
Aberdeen
AB21 9FX
Contact
Ashleigh Pirie
Telephone
+44 1224900490
Country
United Kingdom
NUTS code
UKM50 - Aberdeen City and Aberdeenshire
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30667
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.publiccontractsscotland.gov.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publiccontractsscotland.gov.uk/
one.4) Type of the contracting authority
Other type
Destination Management Organisation
one.5) Main activity
Other activity
Travel and Tourism
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Invitation to Tender (ITT) Website Redevelopment and Monthly Hosting & Maintenance
two.1.2) Main CPV code
- 72413000 - World wide web (www) site design services
two.1.3) Type of contract
Services
two.1.4) Short description
VisitAberdeenshire invites tenders for the redevelopment of its consumer website (including subsites) and ongoing hosting and maintenance services. The project aims to enhance user experience, improve performance, and ensure seamless functionality across devices. The successful bidder will deliver a robust, scalable solution that aligns with VisitAberdeenshire’s strategic objectives, with ongoing support and maintenance to ensure optimal website performance.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM50 - Aberdeen City and Aberdeenshire
two.2.4) Description of the procurement
VisitAberdeenshire is seeking a supplier to redesign and develop its consumer website and subsites, followed by ongoing hosting, maintenance, and support services. The project aims to create a modern, user-friendly, and high-performing website that enhances visitor engagement, drives tourism to the North-east of Scotland, and aligns with VisitAberdeenshire’s strategic objectives.
The successful bidder will be responsible for:
The full redevelopment of the website, including UX/UI design, content management system (CMS) integration, and technical enhancements.
Ensuring accessibility, mobile responsiveness, SEO best practices, and compliance with industry standards.
Secure, reliable hosting and continuous website maintenance, including updates, security monitoring, and performance optimisation.
Ongoing support and potential future developments to ensure the website remains innovative and effective.
The contract will be awarded to a supplier demonstrating expertise in website development for destination management organisations or similar sectors, with a proven track record of delivering robust digital solutions.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
6
This contract is subject to renewal
Yes
Description of renewals
The selected supplier will continue providing hosting, maintenance, and support beyond the initial term, ensuring security, performance, and ongoing improvements. Renewal will be based on service performance and business needs, with the supplier offering relevant guidance and updates as agreed
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.3) Technical and professional ability
List and brief description of selection criteria
Suppliers must demonstrate the following technical and professional capabilities to be considered for this contract:
Proven Experience in Website Development – A strong track record in designing and developing websites, preferably for destination management organisations, tourism, or similar sectors.
Content Management System (CMS) Expertise – Experience working with flexible, scalable, and user-friendly CMS platforms, ensuring easy content updates and management.
User Experience (UX) and Accessibility – Ability to create intuitive, user-friendly designs that comply with accessibility standards (e.g., WCAG 2.1).
SEO and Performance Optimisation – Proven ability to implement SEO best practices and optimise site speed, responsiveness, and overall performance.
Secure and Reliable Hosting Solutions – Experience providing secure, high-performance hosting with regular monitoring, backups, and disaster recovery plans.
Ongoing Maintenance and Support – Capability to offer regular security updates, bug fixes, and enhancements, ensuring long-term functionality.
Technical Support and Training – Ability to provide training and documentation for internal teams, along with responsive technical support.
Integration with Third-Party Systems – Experience integrating APIs, CRM systems, analytics tools, and other third-party services to enhance website functionality.
Data Protection and Compliance – Knowledge of GDPR and other relevant data security regulations to ensure compliance and safeguard user information.
Project Management and Delivery – Strong project management skills, ensuring timely delivery, clear communication, and effective collaboration.
Minimum level(s) of standards possibly required
At least 3 years’ experience in website development, hosting, and maintenance.
Demonstrated expertise in CMS platforms, UX/UI design, and accessibility compliance (WCAG 2.1).
Proven track record in SEO, site performance optimisation, and third-party system integrations.
Ability to provide secure, GDPR-compliant hosting with regular updates and security monitoring.
Experience delivering projects of similar size, complexity, and industry relevance (e.g., tourism, destination marketing).
Capacity to provide ongoing technical support, training, and maintenance as outlined in the contract.
Strong project management approach, ensuring on-time delivery and clear communication.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 March 2025
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
5 March 2025
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=790439.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(SC Ref:790439)
six.4) Procedures for review
six.4.1) Review body
Aberdeen Sheriff Court and Justice of the Peace Court
Castle Street
Aberdeen
AB10 1WP
Telephone
+44 1224657200
Country
United Kingdom