Section one: Contracting authority
one.1) Name and addresses
Hertfordshire County Council
Pegs Lane
Hertford
SG13 8DE
Contact
Strategic Procurement Group
zoe.upson@hertfordshire.gov.uk
Telephone
+44 01707292463
Country
United Kingdom
NUTS code
UKH23 - Hertfordshire
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HCC 04/22 - The Provision of a Children's Contact Centre
Reference number
HCC2213560
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Hertfordshire County Council went out to Procurement for the Provision of a Children's Contact Centre. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £9,367,234
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
Hertfordshire County Council went out to Procurement for the Provision of a Children's Contact Centre. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: Price - 30
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for up to 2 further years
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-011211
Section five. Award of contract
Contract No
HCC2213560
Title
Provision of a Children's Contact Centre
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
15 February 2023
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Family Action
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £9,367,234
Total value of the contract/lot: £9,367,234
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court Royal Courts of Justice
The Strand
London
WC24 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
High Court Royal Courts of Justice
The Strand
London
WC24 2LL
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Chief Legal Officer
Hertfordshire County Council, County Hall, Pegs Lane
Hertford
SG13 8DQ
Country
United Kingdom