Section one: Contracting authority
one.1) Name and addresses
STOKE-ON-TRENT CITY COUNCIL
Civic Centre
STOKE-ON-TRENT
ST41HH
Contact
Agnes Ashun
Telephone
+44 1782237651
Fax
+44 1782237651
Country
United Kingdom
Region code
UKG23 - Stoke-on-Trent
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Direct Payment and Pre paid Cards and appointeeship bank accounts
two.1.2) Main CPV code
- 66100000 - Banking and investment services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council is looking to increase the use of Direct Payments to individuals who are eligible for Adult Social Care Services. We are looking to explore prepaid cards and appointeeship bank accounts which link to the pre-paid cards. The prepaid cards must have the following functionalities:
- Be reloadable with funds from the Council
- Have PIN protection for security
- Allow for Council Staff to log in and manage top ups
- Be secure, ensuring transactions monitoring and reporting
- Allow the Council to reclaim a build of money should this be needed
- Restrictions on the use of the card, for example restricting the use of ATM cash withdrawals.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG23 - Stoke-on-Trent
two.2.4) Description of the procurement
The service will involve the provision of a pre paid card and appointeeship bank accounts which link to the pre paid cards with the following key features:
1. Pre paid card functionality
- Cards must be reloadable by the Council
- Designed for use by those in receipt of Adult Social Care Services or a nominated individual
2. Security Features
- PIN Protection for all transactions
- Ability to restrict transactions to specific merchant categories (e.g no ATM withdrawals, no gambling or alcohol purchases)
3. Council Management Portal
- A secure online platform must be provided be provided for Council Staff to:
- Top up funds onto cards
- Monitor transactions in real time
- Set spend limits or restrictions
4. Timely Income Management
- Funds must be available to users immediately upon top up
- Preferably secure integration with councils systems for payment tracking
5. Transaction Monitoring & Reporting
- Secure web-based portal for real time transaction monitoring
- Transaction data must be assessable in multiple formats, preferably in multiple formats but at a minimum must have CSV.
6. Scalability and Flexibility
- The solution must accommodate fluctuating demand
- Ability to issue additional cards as needed
two.2.14) Additional information
The Council wishes to continue fulfilling its current services to the same high standard, though recognises the need to engage with the innovative providers within the market to better understand the wider offer which may be available in an ever developing area.
If you are interested in any further discussions regarding this notice please contact Kelly.mountford@stoke.gov.uk and gabriella.brown@stoke.gov.uk with the reference pre paid cards and appointeeship bank accounts.
two.3) Estimated date of publication of contract notice
1 April 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
This PIN serves as early notification to potential suppliers regarding this upcoming opportunity. Interested parties are encouraged to express interest and provide feedback on the proposed scope of services.