Section one: Contracting authority
one.1) Name and addresses
Surrey County Council
Woodhatch Place
REIGATE
RH28EF
Contact
Andrew Clarke
Telephone
+44 3456009009
Country
United Kingdom
Region code
UKJ26 - East Surrey
Companies House
DN2722
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Substance Misuse Telephone Helpline
two.1.2) Main CPV code
- 85312500 - Rehabilitation services
two.1.3) Type of contract
Services
two.1.4) Short description
This is PSR direct award C procedure.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £187,899
two.2) Description
two.2.2) Additional CPV code(s)
- 85312500 - Rehabilitation services
two.2.3) Place of performance
NUTS codes
- UKJ2 - Surrey, East and West Sussex
two.2.4) Description of the procurement
It is intended to award a contract to an existing provider following direct award process C for the provision of Substance Misuse Telephone Helpline. The contract will be awarded for the period of 3 years with available option to extend for 2 years.
two.2.5) Award criteria
Quality criterion - Name: quality / Weighting: 100
Cost criterion - Name: cost / Weighting: 0
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 November 2024
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Surrey Drug and Alcohol Care
Guildford
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Justification for not providing organisation identifier
Not on any register
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £187,899
Section six. Complementary information
six.3) Additional information
'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 17 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'
Written representations should be sent to heather.ryder@surreycc.gov.uk
The award decision-makers were:
Heather Ryder - SCC, Senior Public Health Lead; Camilla Edmiston - Woking Borough Council, Community Safety Policy Officer; Sarah Haywood - Surrey Office of the Police and Crime Commissioner, Serious Violence Programme Lead
Through the assessment of their submission, the provider meets each of the key criteria listed as part of the PSR process.
Stand out points include:
1. Quality / innovation - the service is developing to respond to the need of the population, through the existing telephone platform but also developing the sms system and online presence.
2. Value - due to the model of provision, the return on investment ratio for the service is high for this service; the cost to run is minimal yet is available to the entire adult population of Surrey.
3. Integration, collaboration and service sustainability - the service works collaboratively within the substance misuse system and wider health and social care partnerships, with well defined signposting opportunities.
4. Improving access, reducing health inequalities and facilitating choice - the service offers a range of contact points, including a 24/7 option. As well as substance misuse, the volunteer call handlers provide information, advice and signposting for a range of health and social care-related services.
5. Social value - the service uses local volunteers, including those with lived experience, to operate the service. The commitment to offer opportunities to those with lived experience is well recognised within the submission.
six.4) Procedures for review
six.4.1) Review body
High Court
London
Country
United Kingdom