Section one: Contracting authority
one.1) Name and addresses
Liverpool John Moores University
Liverpool
PurchaseOrderQueries@ljmu.ac.uk
Country
United Kingdom
Region code
UKD72 - Liverpool
Charity Commission (England and Wales)
LJMU
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/ljmu/aspx/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/ljmu/aspx/Home
one.4) Type of the contracting authority
Other type
Higher Education
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CRM Implementation and Support Partner
Reference number
LJMU 2501
two.1.2) Main CPV code
- 72266000 - Software consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Liverpool John Moores University (LJMU) is migrating from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud. LJMU would like to take advantage of the latest technological advancements where possible (e.g. Microsoft Power Platform). This transition is crucial for modernising LJMU operations and staying current
Consequently, the University is seeking a partner to assist us with the migration to Dynamics 365, implementation of, and ongoing support.
two.1.5) Estimated total value
Value excluding VAT: £2,200,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
two.2.4) Description of the procurement
Liverpool John Moores University (LJMU) is migrating from an on-premises Microsoft Dynamics CRM system to Dynamics 365 in the cloud. LJMU would like to take advantage of the latest technological advancements where possible (e.g. Microsoft Power Platform). This transition is crucial for modernising LJMU operations and staying current
Consequently, the University is seeking a partner to assist us with the migration to Dynamics 365, implementation of, and ongoing support.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,200,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
Please register on In-tend for which the link is contained within this notice to access the tender pack.
Any queries must be submitted via In-tend - Correspondence - please do not make direct contact with the buyer via email or tel call, we cannot guarantee we will respond
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
6 March 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
6 March 2025
Local time
1:00pm
Place
In-tend
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
LJMU Legal Services
Liverpool
Country
United Kingdom