Section one: Contracting authority
one.1) Name and addresses
West Hertfordshire Hospitals NHS Trust
Watford General Hospital
Watford
WD18 0HB
Contact
Alexander Trollope
Country
United Kingdom
NUTS code
UKH - EAST OF ENGLAND
Internet address(es)
Main address
https://www.westhertshospitals.nhs.uk/default.asp
Buyer's address
https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
WHHT - Funeral Services
Reference number
T/10-20/967
two.1.2) Main CPV code
- 98371000 - Funeral services
two.1.3) Type of contract
Services
two.1.4) Short description
The West Hertfordshire Hospitals NHS Trust (WHHT) invited tenders for funeral services. The tender was split into two lots — adult funeral services and child funeral services. Bidders were able to submit tenders for one lot only or for both. The anticipated contract length is an initial 3 years commencing 1 March 2021, with options to extend, up to a maximum of 5 years
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £250,000
two.2) Description
two.2.1) Title
Adult Funeral Services
Lot No
A
two.2.2) Additional CPV code(s)
- 98371000 - Funeral services
two.2.3) Place of performance
NUTS codes
- UKH - EAST OF ENGLAND
two.2.4) Description of the procurement
This lot for adult funeral services shall apply to those funeral services where the deceased is 12 years of age or over.
Full details of the Trust's requirements are available in the specification contained within the tender documentation. Core requirements include:
— The contract(s) shall be performed generally in accordance with the Code of Practice of the National Association of Funeral Directors (NAFD);
— The contractor(s) will be required to carry out basic cremations and burials as instructed by the WHHT. Funerals will be conducted in a professional manner, with punctuality, decency, decorum and respect for a diverse range of cultures whether or not mourners are in attendance;
— Contractors' staff will be expected to have received training with respect to their specific duties and must use the appropriate dress code;
— All funeral arrangements will be made in accordance with the requirements of the Trust, patient and relatives. The WHHT's bereavement services or other nominated location is to be informed of any changes to agreed arrangements at least 72 hours before the time of the funeral;
— Funeral directors shall use every endeavour to ensure that the client, and also the Trust, understand the range of services and care offered, the prices and also any known disbursements, being the fees which may be paid out on behalf of the Trust, to Ministers of Religion, Civil Celebrates, Cemetery or Crematorium fees, and suchlike;
— The contractor(s) shall ensure that the appropriate certificates are issued and all other documentation (such as ensuring the correct identity of the deceased) has been completed before a funeral takes place;
— The services shall be provided in accordance with the specification and, except in emergencies, the contractor(s) shall not deviate from the specification without the prior written consent of the Trust's Authorised Officer.
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 60
Cost criterion - Name: Commercial / Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Child Funeral Services
Lot No
B
two.2.2) Additional CPV code(s)
- 98371000 - Funeral services
two.2.3) Place of performance
NUTS codes
- UKH - EAST OF ENGLAND
two.2.4) Description of the procurement
This lot for child funeral services applies to those funeral services where the deceased is under 12 years of age, including funeral services for stillborn or infants, and foetal disposal arrangements (non-viable births – NVBs).
Full details of the Trust's requirements will be available in the specification contained within the tender documentation. Core requirements include:
— The contract(s) shall be performed generally in accordance with the Code of Practice of the National Association of Funeral Directors (NAFD);
— The contractor(s) will be required to carry out basic cremations and burials as instructed by the WHHT. Funerals will be conducted in a professional manner, with punctuality, decency, decorum and respect for a diverse range of cultures whether or not mourners are in attendance;
— Contractors' staff will be expected to have received training with respect to their specific duties and must use the appropriate dress code;
— All funeral arrangements will be made in accordance with the requirements of the Trust, patient and relatives. The WHHT's bereavement services or other nominated location is to be informed of any changes to agreed arrangements at least 72 hours before the time of the funeral;
— Funeral directors shall use every endeavour to ensure that the client, and also the Trust, understand the range of services and care offered, the prices and also any known disbursements, being the fees which may be paid out on behalf of the Trust, to Ministers of Religion, Civil Celebrates, Cemetery or Crematorium fees, and suchlike;
— The contractor(s) shall ensure that the appropriate certificates are issued and all other documentation (such as ensuring the correct identity of the deceased) has been completed before a funeral takes place;
— The services shall be provided in accordance with the specification and, except in emergencies, the contractor(s) shall not deviate from the specification without the prior written consent of the Trust's Authorised Officer.
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 60
Cost criterion - Name: Commercial / Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 247-615624
Section five. Award of contract
Lot No
A
Title
Adult Funeral Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 February 2021
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
J&S Funeral Service Ltd
Welwyn Garden City
Country
United Kingdom
NUTS code
- UKH - EAST OF ENGLAND
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £250,000
Section five. Award of contract
Lot No
B
Title
Child Funeral Services
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of Justice
Strand, City of Westminster
London
WC2A 2LL
Country
United Kingdom