Section one: Contracting authority
one.1) Name and addresses
Salford City Council
Civic Centre, 100 Chorley Rd, Swinton
Salford
M27 5AW
Contact
Mr Daniel Cunliffe
daniel.cunliffe@salford.gov.uk
Telephone
+44 1616866249
Country
United Kingdom
NUTS code
UKD3 - Greater Manchester
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Domestic Abuse Service
Reference number
DN558827
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
In 2016 the OFSTED joint inspection focused on Domestic Abuse and identified key areas of development. The inspection highlighted a need across services for earlier intervention with a more victim focused approach and response to domestic abuse. A need for increased provision to support victims in crisis and a development in the offer of more long-term emotional support was identified. The inspection high-lighted gaps in support for children and young people living in households where domestic abuse was present or young people who were currently or have been in a domestic abuse relationship. Gaps were also identified in the need to hold perpetrators accountable for their behaviours and to offer a platform for change through engagement and intervention.
Salford Community Safety Partnership worked closely together to review the needs of the City and in response funded an independent needs analysis in 2019. The needs analysis confirmed gaps identified in the joint inspection and completed a mapping exercise across the city to review DA partnerships, commissioned provision delivery and community-based service delivery.
In response to the findings and in the context of Covid 19, additional funds were sourced to increase Salford victim’s services offer. This involved the Partnership increasing IDVA hours, phone lines and support to families in refuge. The Partnership supported in extending contracts and implementing specialist roles to address key need.
Pilot projects were launched in the City to support children and young people affected by domestic abuse within Salford through the delivery of 121 support, groups, counselling, and support for young people who use harm.
A pilot was also launched to support perpetrators of abuse through assessment of risk and intervention, offering a platform for change through group and 121 support.
The Community Safety Partnership identified the need to increase the delivery offer to address domestic abuse across the City and also considered the statutory duty to address the new Domestic Abuse Act. A new Domestic Abuse Commissioning Strategy was developed for the city of Salford with a jointly commissioned Lead Provider model for the delivery of all domestic abuse services across the City.
The joint delivery model for the service will be broken down into 3 with subcontracts, managed by one lead provider. The importance of effective partnership working is vital to ensure the delivery of the specification and will be a key area of interest in review of all applications.
The lead provider is responsible for creating a theory of change, a delivery model to address needs identified in this service specification and an outcome framework model which would be populated by their core service outcomes and subcontractors attached to the contract.
The lead provider would need to ensure that they deliver quarterly reports through the implementation of Safe Lives ‘insights’ which are measurable, tangible and commission focused. The lead provider will be accountable to the commissioning lead and the Tackling Domestic Abuse Board.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,165,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85320000 - Social services
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
2.1 To provide a specialist Domestic Abuse service which will provide information, advice and direct support to victims and their families experiencing domestic abuse ensuring a co-ordinated approach. The trauma aware service will have a clear structure in offering early intervention, immediate risk management through the MARAC process and long-term emotional support packages of equality for all domestic abuse victims of all ages.
2.2 The Provider will be responsible for the safe delivery and implementation of the IRIS Programme in Salford (in line with local service specification) to ensure:
- Improved identification, response and appropriate referrals by Primary Care for all Salford registered patients affected by domestic abuse.
- Joint delivery (with identified clinical lead/s) of IRIS training (including initial training for all clinicians) across Salford’s Primary Care Services.
- Ongoing provision of consultancy and support to Primary Care across Salford
2.3 The service will aim to provide support in improving early identification of victims at A&E and offer risk assessment and early sign posting into DA support.
2.4 To provide a service that gives children and young people and adults who have lived/ or are living with domestic abuse the opportunity to receive an ACE aware, trauma informed support package offering early intervention, immediate crisis support and long-term emotional support with a focus on resilience.
2.5 To work directly with people who use abusive in intimate relationships to offer a platform for change through assessment, engagement, and intervention. Holding perpetrators accountable for their own behaviours, through interventions aimed at standard, medium and high-risk perpetrators.
2.6 To work directly with parents to reduce the impact of domestic abuse on parenting capacity, helping them to understand and address the impact on the child’s behaviour.
2.7 To work with all adults to provide support and interventions to address the impact of domestic abuse
2.8 To improve safety and wellbeing of victims, children, young people, and families by reducing the incidents of domestic abuse for those that access services.
2.9 To promote the development of positive relationships, within a Safeguarding Framework and a clear partnership approach and response to safety planning.
2.10 To work in partnership with victims, children and young people and their families, or carers and to be accessible to their needs through ‘drop in’ points across the city and homes visits when appropriate.
2.11 To work alongside the development of the Domestic Abuse Commissioning Strategy and commit to enhancing the delivery offer across the city with the sourcing of additional match funding.
2.12 To be inclusive and diverse to need with specialist support for LGBTQ, BAME, victims and perpetrators with dependencies (including but not exhaustive: those with Learning Disability, Disability, Gender, Cultural and where English is not their first language or those with mental health disorders).
2.13 The service should be equipped to give advice and guidance for honour-based violence cases, Forced Marriages, FGM and human trafficking and refer to appropriate specialist provision.
2.14 The service should have clear referral pathway and support package for victims of sexual violence with a clear focus in line with ‘Violence Against Women and Girls’. This pathway should be inclusive for male victims.
2.15 To work closely with the mental health sector and dependency sector to develop supportive pathways into provision.
2.16 To work closely with housing partners to support the right choice for accommodation
2.17 To work closely and support referral into specialist welfare support services
2.18 To support referral into specialist legal services
2.19 To enhance knowledge base and offer specialist domestic abuse training packages accessible to all partnership agencies.
2.20 To support in changing of social norms through the development of a community focused approach to increase reporting of domestic abuse incidents and signposting (public campaign).
2.21 To ensure that the service we provide is outcomes focussed and evidence based.
2.22 All partners can refer into this service.
two.2.5) Award criteria
Cost criterion - Name: Quality Assessment Questionnaire / Weighting: 56
Cost criterion - Name: Social Value Portal / Weighting: 15
Cost criterion - Name: Presentation / Weighting: 9
Cost criterion - Name: Pricing Schedule / Weighting: 20
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-019065
Section five. Award of contract
Contract No
DN558827
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 January 2022
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Salford Foundation
Foundation House, 3 Jo Street
Salford
M5 4BD
helen.garry@salfordfoundation.org.uk
Country
United Kingdom
NUTS code
- UKD3 - Greater Manchester
Internet address
https://www.salfordfoundation.org.uk/
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,165,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Salford City Council
Salford
Country
United Kingdom