Section one: Contracting authority
one.1) Name and addresses
NHS North Central London Integrated Care Board
Laycock PDC, Laycock Street
London
N1 1TH
nclicb.nclcontractqueries@nhs.net
Country
United Kingdom
Region code
UKI41 - Hackney and Newham
Internet address(es)
Main address
https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board
Buyer's address
https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Online counselling and support service for children and young people
Reference number
C335375
two.1.2) Main CPV code
- 85121270 - Psychiatrist or psychologist services
two.1.3) Type of contract
Services
two.1.4) Short description
Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £386,600
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI43 - Haringey and Islington
Main site or place of performance
Service delivered in London Borough of Haringey and Islington
two.2.4) Description of the procurement
Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.
Service description/care pathway. The Service Provider shall provide:
a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.
active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.
a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.
drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners
booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.
This notice is an intention to award a contract to the existing provider following direct award process C.
The approximate lifetime value of the contract is 386,600
The expiring contract ends 31 March 2025
The contract term will be 1 year with no option to extend.
The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- New works/services, constituting a repetition of existing works/services
Explanation:
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
27 January 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Kooth Digital Health Limited
5 Merchant Square, London
London
W2 1AY
Telephone
+44 2039849337
Country
United Kingdom
NUTS code
- UKI32 - Westminster
National registration number
04154208
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £386,600
Lowest offer: £386,600 / Highest offer: £386,600 taken into consideration
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Written representations should be sent to nclicb.nclcontractqueries@nhs.net
• The decision to award the contract was made by the Chief Strategy & Population Health Officer.
• No declarations of actual, or potential interests by those officers involved in this decision.
• The incumbent provider has delivered the following key criteria
1: Quality and Innovation with a value of 27% by achieving the contractual KPIs,
2: Value with a score of 16% by providing a service that is value for money compared to other providers,
3: Integration, collaboration and service sustainability with a value of 16% by collaborative working within the local system,
4: Improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities,
5: Social Value with a value of 5% by ensuring the provider is meeting London Living Wage (LLW).
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.
The authority has selected and weighted the above key criteria in line with the perceived importance of each of the criterion. The provider has been selected based on the combined scores which confirms the providers ability to continue to fulfil the contract in line with PSR - Direct Award Process C.
six.4) Procedures for review
six.4.1) Review body
NHS London Commercial Hub
UNEX Tower 5 Station Street
London
E15 1DA
Country
United Kingdom