Section one: Contracting authority
one.1) Name and addresses
Thames Valley Police
Police HQ North, The Boulevard, Langford Lane
Kidlington, Oxon
OX5 1NZ
Contact
David Richings
david.richings@thamesvalley.police.uk
Country
United Kingdom
NUTS code
UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
Hampshire and Isle of Wight Constabulary
Hampshire and Isle of Wight Constabulary, Southampton Central Police Station, Southern Road, Southampton, Hampshire, UK
Southampton
Contact
David Richings
david.richings@thamesvalley.police.uk
Country
United Kingdom
NUTS code
UKJ - South East (England)
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law
Hampshire and Isle of Wight Constabulary, Southampton Central Police Station, Southern Road, Southampton, Hampshire, UK
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TVP00950 - Work Force Management Software for Contact Centre
two.1.2) Main CPV code
- 48333000 - Contact management software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached questionnaire. Interested parties should submit completed questionnaires to david.richings@thamesvalley.police.uk with the subject title: TVP00950 Workforce Management Software Questionnaire, no later than 28/02/2025
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48333000 - Contact management software package
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
two.2.4) Description of the procurement
Workforce Management Softcat for Contact Centre Employees
two.3) Estimated date of publication of contract notice
30 January 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Thames Valley Police is one of 43 Police Forces in England and wales and is the largest non-metropolitan force. It covers over 2,000 square miles and three counties: Berkshire, Buckinghamshire and Oxfordshire. We serve a diverse population of over 2.34 million people. The Force has 12 local Policing areas, each with a command structure led by a Superintendent. The Force is also responsible for policing 196 miles of motorway. Thames Valley Police works closely with Hampshire Constabulary and since 2011 we have shared a Joint Operations Unit and a Joint ICT department.