Awarded contract

T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management

  • Anglia Ruskin University Higher Education Corporation

F03: Contract award notice

Notice reference: 2023/S 000-003445

Published 3 February 2023, 2:19pm



Section one: Contracting authority

one.1) Name and addresses

Anglia Ruskin University Higher Education Corporation

Bishop Hall Lane

Chelmsford

CM1 1SQ

Contact

Procurement

Email

procurement@aru.ac.uk

Country

United Kingdom

NUTS code

UKH1 - East Anglia

Internet address(es)

Main address

www.aru.ac.uk

Buyer's address

https://in-tendhost.co.uk/angliaruskinuniversity

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management

Reference number

T21/08

two.1.2) Main CPV code

  • 72212445 - Customer Relation Management software development services

two.1.3) Type of contract

Services

two.1.4) Short description

Anglia Ruskin University Higher Education Corporation (ARU) has appointed a supplier for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,900,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 72212445 - Customer Relation Management software development services

two.2.3) Place of performance

NUTS codes
  • UKH - East of England

two.2.4) Description of the procurement

Anglia Ruskin University Higher Education Corporation (ARU) has appointed a supplier for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution.ARU already has a Microsoft License partner who manages the Microsoft Enrolment for Education Solutions (EES) for ARU. This project is not intending on changing that relationship and ARU will require the future supplier to support the process of identifying future license requirements as part of this project. The support and maintenance contract would be for 36 months from the go live date (Phase 1) with the option to extend support and maintenance for a further 2 x 12 months periods.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

The support and maintenance contract would be for 36 months from the go live date (Phase 1) with the option to extend support and maintenance for a further 2 x 12 months periods.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-024920


Section five. Award of contract

Contract No

T21/08

Title

T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 January 2023

five.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 4

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Crimson Limited

The Hive, 2640 Kings Court, The Crescent, Birmingham Business Park, Birmingham, West Midlands, United Kingdom, B37 7YE

Birmingham

B37 7YE

Country

United Kingdom

NUTS code
  • UKG31 - Birmingham
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £1,900,000

Total value of the contract/lot: £1,900,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Anglia Ruskin University Higher Education Corporation

Bishop Hall Lane

Chelmsford

CM1 1SQ

Country

United Kingdom