Section one: Contracting authority
one.1) Name and addresses
Wiltshire Council
County Hall
Trowbridge
BA14 8JN
Contact
Mrs Su Matthews
Telephone
+44 1225713445
Country
United Kingdom
Region code
UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=77f58ba6-cadf-ef11-8133-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=77f58ba6-cadf-ef11-8133-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HR2103 - An Occupational Health Service & Staff Counselling and Wellbeing Helpline/ Employee Assistance Programme
Reference number
DN761484
two.1.2) Main CPV code
- 85147000 - Company health services
two.1.3) Type of contract
Services
two.1.4) Short description
Wiltshire Council are looking to outsource our OH Service, to ensure that we have robust and effective OH services in place to support the health and wellbeing of staff so that they can deliver better performance, better productivity and better customer outcomes.
Whilst not an exhaustive list it is essential that any resultant service includes and provides a solution that encompasses each of the following: -
• a professional, accredited service (see section 4)
• increased ability to respond to fluctuating and diverse demand
• a more robust, flexible and resilient staffing model
• delivery of a cost-effective service model
We are keen to leverage the knowledge of a specialist organisation to support high performance delivered around the following principles:
• strong focus on a high-quality, clinically led, evidence-based service underpinned with robust clinical governance
• an equitable and accessible service
• approachable and receptive to both clients and employer
• focused on supporting improved organisational productivity
• working in partnership
• underpinned by innovation
• offering diversity and depth of specialisation
The Provider will need to support the council to address particular health and attendance issues, meet statutory obligations with regards to health surveillance, identify preventative measures that can be taken to minimise the overall risk of sickness absence and improve employee health and wellbeing in the workplace.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85147000 - Company health services
- 75122000 - Administrative healthcare services
- 98334000 - Wellness services
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKK1 - Gloucestershire, Wiltshire and Bristol/Bath area
two.2.4) Description of the procurement
Wiltshire Council are conducting an Open Procedure for the provision of An Occupational Health Service & Staff Counselling and Wellbeing Helpline/ Employee Assistance Programme
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
2 June 2025
End date
1 June 2030
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 March 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
5 February 2025
Local time
12:30pm
Place
Wiltshire Council - County Hall
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Country
United Kingdom